Volkswagen Marin - Service Center

I’ve always had very good service here. Sergio is thorough and considerate. Leaves no stone unturned. Sergio is thorough and considerate. Leaves no stone unturned. More

Great communications and integrity. Always a clean car when I pick up also. Appreciate the Lyft home too! Always a clean car when I pick up also. Appreciate the Lyft home too! More

Estimated time to complete service work is never accurate and communication about the service status is poor. Always a frustrating service experience. and communication about the service status is poor. Always a frustrating service experience. More

Richard was extremely helpful and courteous. I had a problem with a brand new car and he took care of me getting me into a rental and away within minutes. He communicated well and got my car bac I had a problem with a brand new car and he took care of me getting me into a rental and away within minutes. He communicated well and got my car back to me fast. More

Clean, efficient. Great work, timely. Richard was great to work with. Would recommend this dealership to anyone. Great work, timely. Richard was great to work with. Would recommend this dealership to anyone. More

Daniel is the best service advisor! Super friendly, knowledgeable and let me know as soon as my vehicle was completed. Super friendly, knowledgeable and let me know as soon as my vehicle was completed. More

The management here is not customer service oriented at all. I had a very bad experience. A bunch of big egos trying to get you in and out and they want the customer to make their job easier. all. I had a very bad experience. A bunch of big egos trying to get you in and out and they want the customer to make their job easier. More

I felt it was Quick, professional, kind easy process. Customer service was five star. I look forward to scheduling future services in the morning before heading to work. It was easy. Customer service was five star. I look forward to scheduling future services in the morning before heading to work. It was easy. More

Efficiency, cleaned job and friendly staff I came back as a costumer, I purchased my car at this dealership The only issue that keeps me away it’s overpriced labor, in other VWs shops I pay less for the as a costumer, I purchased my car at this dealership The only issue that keeps me away it’s overpriced labor, in other VWs shops I pay less for the same service More

It was easy to make an appointment. When I arrived all went smoothly with good communication about my car’s service When I arrived all went smoothly with good communication about my car’s service More