Ryan O'Sullivan
Ryan O'Sullivan at Volkswagen Marin

Ryan O'Sullivan

Service Advisor

Volkswagen Marin

720 Francisco Blvd W
San Rafael , CA 94901

Contact Me
4.9
62 Reviews

Since entering the automotive industry in 2017, Ryan has brought a genuine passion for helping clients and a love for vehicles to every interaction. Known for his approachable demeanor and dedication to customer satisfaction, he creates a welcoming and informative experience for each guest. Outside of work, Ryan enjoys the great outdoors, spending his free time hiking, fishing, and off-roading whenever possible. His adventurous spirit and appreciation for nature carry over into his professional approach, making every client journey one to enjoy.

Dealership Experience

4 yrs, 4 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

English English

4.9

62 Reviews

Write a Review

62 Reviews of Ryan O'Sullivan

July 22, 2026

Dealership Rating
Employee Rating

Very quick service! Dropped off in the morning and was ready to pick up in the afternoon the same day. They thoroughly explained the issues my car was having and steps I More

by lachicabusiness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alma Lugo

Jul 22, 2026

Volkswagen Marin responded

It’s wonderful to hear your Jetta was ready the same afternoon and that our team walked you through the issues and prevention tips. We appreciate you trusting us with your service and look forward to keeping your Jetta in top shape. Thanks for the five-star rating!

July 17, 2026

Dealership Rating
Employee Rating

Ryan was courteous, informative, and a pleasure to deal with. Especially appreciated ride to and from our home while service was performed. More

by curtiss1911
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jul 17, 2026

Volkswagen Marin responded

Thanks for noting how courteous and informative Ryan was. We’re glad the ride to and from your home made the service visit more convenient. We look forward to assisting you with your Volkswagen again.

July 15, 2026

Dealership Rating
Employee Rating

Service was excellent. The only opportunity I see is that once we arrived and paid for the service, the wait time for them to bring the car to us was very long (30 min). More

by dcdrost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Rodriguez

Jul 16, 2026

Volkswagen Marin responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen Marin are glad to have you as a customer.

July 11, 2026

Dealership Rating
Employee Rating

My experience with Marin VW has been very pleasant since I’ve owned the car which is now two years More

by laurarankin8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2026

Volkswagen Marin responded

Thank you for sharing your positive experience over the past two years. We’re glad our service team has kept your Volkswagen Tiguan running smoothly and look forward to continuing to assist you.

July 10, 2026

Dealership Rating
Employee Rating

I have nothing to say about the new dealership…it was Sonnen and now it’s indigo. What I can say is that the service side team is kind and responsive. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2026

Volkswagen Marin responded

Thank you for highlighting how kind and responsive our service team was during your Volkswagen Beetle visit. We appreciate your five-star rating and look forward to caring for your Beetle again soon.

July 09, 2026

Dealership Rating
Employee Rating

Over the past three or so years that I've taken my car here, everyone I've come in contact with in the service department has been outstanding in their clarity, communication, and professionalism. As far More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alma Lugo

Jul 09, 2026

Volkswagen Marin responded

We’re grateful to hear about your experiences with our service department over the past three years, especially regarding clear communication and reliable work on your 2018 Volkswagen. Thank you for trusting Ryan and Alma to keep your Volkswagen on the road. We appreciate your loyalty and look forward to your next visit.

July 03, 2026

Dealership Rating
Employee Rating

Ryan was very helpful and committed to supporting the Vw brand and Sonnen service well. More

by slstretch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2026

Volkswagen Marin responded

Thank you for choosing Volkswagen Marin. We work hard to make sure our guests have an exceptional experience. It's wonderful to hear that Ryan was so helpful, and we look forward to working with you again.

July 02, 2026

Dealership Rating
Employee Rating

Ryan is super friendly and I appreciate the regular status updates. The service is always efficient. More

by cleppones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Volkswagen Marin responded

Thank you for noting Ryan’s friendly service and the regular updates. We’re glad the work on your Volkswagen was efficient. We look forward to welcoming you back.

July 02, 2026

Dealership Rating
Employee Rating

Getting my car serviced at Volkswagen Marin has always been an excellent experience. Ryan is always very helpful, explains everything well, and helps make the service experience a very positive one. More

by rbelash5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Volkswagen Marin responded

We’re delighted to hear that having your Volkswagen serviced has consistently been an excellent experience. Ryan will be thrilled to know that his clear explanations and helpful approach made such a positive impact. Thank you for trusting us with your service needs.

July 01, 2026

Dealership Rating
Employee Rating

Volkswagen Marin provided Great service and a Prompt return of the car. Everyone was very friendly and helpful More

by AEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Volkswagen Marin responded

We’re delighted to hear your Volkswagen Atlas Cross Sport was returned so promptly and that our team was friendly and helpful. Thank you for sharing your experience and the five-star rating. We look forward to assisting you again.

1
...

Dealership Inventory (168 Vehicles)

new 2026 Volkswagen Atlas car, priced at $41,867
2026 Volkswagen Atlas
new
opal white pearl exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Taos car, priced at $36,806
2026 Volkswagen Taos
new
Deep Black Pearl exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Jetta car, priced at $25,842
2026 Volkswagen Jetta
new
Pure White exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Atlas Cross Sport car, priced at $49,545
2026 Volkswagen Atlas Cross Sport
new
pure gray exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $33,042
2026 Volkswagen Tiguan
new
Deep Black Pearl exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Atlas Cross Sport car, priced at $54,500
2026 Volkswagen Atlas Cross Sport
new
Opal White Pearl exterior
Automatic
All-wheel Drive