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Volkswagen Marin
San Rafael , CA
124 Reviews
Welcome to Volkswagen Marin. As part of the indiGO Auto Group, we prioritize continuous improvement and honor the heritage of the Volkswagen brand. At Volkswagen Marin we passionately activate customers' ownership! Our focus always to offer you a boutique car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 124 reviews
September 30, 2023
Omar Ruiz was very friendly, knowledgeable and professional. He seemed genuinely interested in getting to know me and the kind of car I needed . professional. He seemed genuinely interested in getting to know me and the kind of car I needed . More
by KNTHKOPPES
Verified Customer
September 30, 2023
Estimated time to complete service work is never accurate and communication about the service status is poor. Always a frustrating service experience. and communication about the service status is poor. Always a frustrating service experience. More
by tklein2
Employees Worked With
September 29, 2023
Daniel is the best service advisor! Super friendly, knowledgeable and let me know as soon as my vehicle was completed. Super friendly, knowledgeable and let me know as soon as my vehicle was completed. More
by alminaredzic
Employees Worked With
September 29, 2023
The management here is not customer service oriented at all. I had a very bad experience. A bunch of big egos trying to get you in and out and they want the customer to make their job easier. all. I had a very bad experience. A bunch of big egos trying to get you in and out and they want the customer to make their job easier. More
by sumanbains_32
Employees Worked With
September 27, 2023
I felt it was Quick, professional, kind easy process. Customer service was five star. I look forward to scheduling future services in the morning before heading to work. It was easy. Customer service was five star. I look forward to scheduling future services in the morning before heading to work. It was easy. More
by ELIANA5MIG
Employees Worked With
Richard Odetto
September 26, 2023
Efficiency, cleaned job and friendly staff I came back as a costumer, I purchased my car at this dealership The only issue that keeps me away it’s overpriced labor, in other VWs shops I pay less for the as a costumer, I purchased my car at this dealership The only issue that keeps me away it’s overpriced labor, in other VWs shops I pay less for the same service More
by CASTEL327
Employees Worked With
Sergio Zamora
September 23, 2023
Top marks service and the sales team helped to address an issue with the vehicle and factory installed system. Sergio is you man on the service team issue with the vehicle and factory installed system. Sergio is you man on the service team More
by SIMARD_LUC
Employees Worked With
Mo Bonakdar
