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Volkswagen Marin
San Rafael , CA
111 Reviews
Welcome to Volkswagen Marin. As part of the indiGO Auto Group, we prioritize continuous improvement and honor the heritage of the Volkswagen brand. At Volkswagen Marin we passionately activate customers' ownership! Our focus always to offer you a boutique car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 111 reviews
Verified Customer
Helpful October 12, 2023
Timing, service, caring customer service provider (Sergio), explained issue well. Great status report sent via email. (Sergio), explained issue well. Great status report sent via email. More
by MARYLINELEWETT
October 11, 2023
Professional timely advice and follow up. Very satisfied with the level of service and information Very satisfied with the level of service and information More
by NORSKE6
October 11, 2023
On time service, explained everything clearly, great experience and made it happen all on time experience and made it happen all on time More
by SHIGE.HONJO
Employees Worked With
October 11, 2023
Great experience. Richard was wonderful and very knowledgeable. I would recommend him to anyone. Thanks. Richard was wonderful and very knowledgeable. I would recommend him to anyone. Thanks. More
by JONNYHARTMAN
Employees Worked With
October 10, 2023
We received competent, knowledgeable, informative, friendly service at San Rafael VW dealer. Everyone we worked with was competent, patient and friendly. Cem Balandir was competent, knowledgeable, a friendly service at San Rafael VW dealer. Everyone we worked with was competent, patient and friendly. Cem Balandir was competent, knowledgeable, and friendly. Leonel Valencia was competent and friendly as a finance manager. More
by FORTUNEE
October 10, 2023
Cem was great in this process, from my initial interest, follow up via email and text and working the deal. Been hunting for a car for 3 weeks and we were able to make it work in the end. follow up via email and text and working the deal. Been hunting for a car for 3 weeks and we were able to make it work in the end. More
by rudy.tabasa
Employees Worked With
Cem Barandir
October 09, 2023
Clean, modern, stylish building. Friendly staff. Great service! Lots of inventory currently. We waited 6 months for our car in 2022, but the dealership kept us informed while we wai Friendly staff. Great service! Lots of inventory currently. We waited 6 months for our car in 2022, but the dealership kept us informed while we waited. More
by craig
Employees Worked With
October 07, 2023
I've been servicing our VW car in Marin dealership for past 5 years, including regular maintenance, recalls and warranty repairs. The service was always great and Richard is a fantastic service representa past 5 years, including regular maintenance, recalls and warranty repairs. The service was always great and Richard is a fantastic service representative. More
by VW customer
Employees Worked With
