Volkswagen Marin
San Rafael , CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 124 reviews
Always been good to me. Guys are not pushy and it’s always been a positive experience. Guys are not pushy and it’s always been a positive experience. More
Seem to do a great job. Just got it back today. Main complaint it seemed to take a long time to fix the problem. Took it in on Wednesday didn’t get it back for 8 days. Of Just got it back today. Main complaint it seemed to take a long time to fix the problem. Took it in on Wednesday didn’t get it back for 8 days. Of course 2 days was the weekend. More
Great service and friendly service managers. Very communicative and kept me up to date through the whole process. Very way in and out each time I’ve been there. Very communicative and kept me up to date through the whole process. Very way in and out each time I’ve been there. More
I talked with RYAN my service counselor at indigo VW and explain to him the problem I had with the hole in my transmission pan. He worked with me to get my car delivered to the dealership by tow truck and m explain to him the problem I had with the hole in my transmission pan. He worked with me to get my car delivered to the dealership by tow truck and met me at the car. He assured that the car would not be driven because of no fluid which he did. He kept me informed through the whole process of repair and when I could be expected to pick up my car. RYAN did a great job and I believe that he would Make a great manager. It’s a pleasure working with him and the dealership. On a scale of 10 I give RYAN a 10. More
Ryan and Patrick worked with me and both gave excellent service. Patrick went above and beyond to try to help figure something out. They even buffed out a scratch that happened before I brought it in. service. Patrick went above and beyond to try to help figure something out. They even buffed out a scratch that happened before I brought it in. thanks guys! More
Adel and Zabi were amazing. I highly recommend this dealership. The dynamic duo along with the awesome financing guru who made everything possible ❣️I didn’t get his name but he I highly recommend this dealership. The dynamic duo along with the awesome financing guru who made everything possible ❣️I didn’t get his name but he was incredible. He made all things possible 🍾 More
Richard was Friendly, competent, and fully explained the issue and process. VW Marin service was excellent. Appreciated them cleaning the car! issue and process. VW Marin service was excellent. Appreciated them cleaning the car! More
We appreciate the excellent service, communication and performance of your service center and all the personnel we interact with. performance of your service center and all the personnel we interact with. More
It is never a quick process to purchase or lease a new vehicle, and even though I was pre-approved for financing and knew the vehicle I wanted down to the VIN number from shopping online, it still took 5 vehicle, and even though I was pre-approved for financing and knew the vehicle I wanted down to the VIN number from shopping online, it still took 5 hours. The dealership itself is clean and sunny, and the people are friendly and offer snacks to try to make the time devoted to the project go by a little faster. I was not happy with the amount offered for my trade in, as it was less than half the CARMAX book value, and if I had to do it again I would donate the vehicle instead. The salesman was new to the dealership but did his best to find answers to what he didn't already know and was super helpful and positive. More