Volkswagen Danbury

This dealership was fantastic! Clean, new, modern, and great selection of vehicles on the lot. John was a great salesperson- easy going, knowledgeable, helpful, considerate, especially when it came to cho great selection of vehicles on the lot. John was a great salesperson- easy going, knowledgeable, helpful, considerate, especially when it came to choosing exactly which vehicle/ model would best meet our needs. In fact, John even encouraged us to drive the other vehicles (competitors) we were considering to help ensure that we'd be choosing the vehicle that was best for us- ZERO PRESSURE. We are now VW people for life and crossing our fingers that VW produces a micro van in the near futture- a vehice somewhere in the middle of the minivan and large suv in terms of size and price so we can purchase the 'main vehicle' for or family as well (the Jetta sport wagon we purchased is our second vehicle). On pick up the manager even through in the VW t-shirt I was eyeing for no charge! Jason More

Great and real customer service. Very professional and the people at VW Danbury help you to get precisely what you want. Would recommend to anyone. the people at VW Danbury help you to get precisely what you want. Would recommend to anyone. More

This was my first experience buying a car, and VW Danbury made it pretty painless! Everyone is super friendly and helpful, and helped make sure I got exactly what I wanted. made it pretty painless! Everyone is super friendly and helpful, and helped make sure I got exactly what I wanted. More

It is because of the service and personal attention that we have resently purchased our second car from Danbury Volkswagon. From the friendly, knowledgeable, and "eager to please" attitude of the sales pers we have resently purchased our second car from Danbury Volkswagon. From the friendly, knowledgeable, and "eager to please" attitude of the sales person (Sara Di Fabbio)to the professional, product savvy, and satisfaction determined demeanor of the service department (Tony Baisle), I have not dealt with a better car dealership. More

Service experiences at Danbury VW have been excellent - AND I wanted to note in particular my sales experience with Sara Di Fabbio. My first contact was several years before leasing my car - and years bef AND I wanted to note in particular my sales experience with Sara Di Fabbio. My first contact was several years before leasing my car - and years before I was in the market for a car. Sara not only helped me with information, test drives, etc. - during the period when I had no prospect of being a customer - but actively and adroitly stayed in touch over the 2.5-year period between when I first visited and when my prior lease ended. Her "touch" was not too much, not too little, "just right"... She was efficient in our communications, interacted with me via the "media" of my choice (email; phone) when I needed communication - very responsive - and helped me move quickly to close the transaction when I was ready. More

our experience from the time we walk in the door until we purchased the car was extremely pleasant, helpful and enjoyable. We wanted to buy a new car that we could comfortable afford and it was possible for purchased the car was extremely pleasant, helpful and enjoyable. We wanted to buy a new car that we could comfortable afford and it was possible for us to obtain that goal since Wally made it possible. The Jetta we finally agreed on is just what we needed. Everything was explained to us very clearly - front start to finish it was a great experience. More

Sales was great. I love the Golf TDI. However the VW O&M Manual is crap, and I have not been able to upload my cell phone numbers into the car's bluetooth. Dealer tried but could not do it. Have to ca O&M Manual is crap, and I have not been able to upload my cell phone numbers into the car's bluetooth. Dealer tried but could not do it. Have to call VW directly. More

I want to share with you my appreciation for the attentiveness and professionalism of your service staff especially Tony Batiste and Jesse. Whenever i call they always call back with a positive atti attentiveness and professionalism of your service staff especially Tony Batiste and Jesse. Whenever i call they always call back with a positive attitude. When my daughter brings the car they extend to her that courtesy and professionalism. With the pressures that your business must experience these men have never displayed any of that in dealings with my family. They are what make your dealership so marvelous. More

Thank you Sara! I appreciate you taking care of everything, even though I threw in a few headaches for you that I didn't see coming! I appreciate you! everything, even though I threw in a few headaches for you that I didn't see coming! I appreciate you! More

This is our second Volkswagen from this dealership and this is the second time Joseph Haddad has been our salesman. Joe is always professional and extremely personable. More important however, is that he this is the second time Joseph Haddad has been our salesman. Joe is always professional and extremely personable. More important however, is that he always acts with integrity and consistently goes above and beyond to help us out, before and after the sale. In addition, the service department is always caring and prompt with their maintenance and quick to resolve any service issues. The Danbury Volkswagen dealership is a pleasure to work with and shows commitment to customer satisfaction. More