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Viva Kia

El Paso, TX

4.5
102 Reviews

5800 Montana Ave

El Paso, TX

79925

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102 Reviews of Viva Kia

September 19, 2024

Great Service as always. Angie is Always a Great Person To Work With. Thank you More

by ALFURIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Carrillo
September 16, 2024

Kia did good job. My vechile was serviced everything was done correctly waited 3hrs with appointment More

by YOTERO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Carrillo
September 09, 2024

Great dealership, always fast. They’re also very considerate they offer Lyft rides to and from the dealership while your vehicle is being serviced. More

by MUNOZMEL08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Carrillo
September 09, 2024

The maintenance manager got us set up with our Oil change quickly and as organized as he could be. John also went out of the way to arrange us a lyft ride back home so we did not have to wait that long at th More

by Johana Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager John Sanchez
August 30, 2024

The only person who was kind and helpful was the advisor Jesse. No one else seemed to want to work there, everyone was rude, the manager didn’t seem to care what was going on, and no one knew how to use the More

by JESSE_LYSAUGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse
August 29, 2024

I did not receive a ticket when I left my car, nor did they send me an email when requested one. I wasn’t notified that the recalls could not be completed. The labor costs were expensive. More

by kathy_castaneda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
August 29, 2024

Kept for the car for about 10 days and didn’t take care of any of the issues More

by BINGOFAVELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
November 17, 2023

Terrible. Waited FOREVER for service. Bought a car with crack windshield. They said they would replace, now no. More

by mj_sauce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan
March 16, 2023

They greeted me and was courteous. They didn’t have my vehicle available though. I didn’t want to preserve one or wait 2-3 months for one to come in. More

by Action
Recommend Dealer
Yes
Employees Worked With
Don’t remember
April 10, 2022

So far, I have not had a great experience with this dealership. I bought, what I thought, was a great certified pre-owned 2019 Kia only to have it in the service department 5 times in the last 5 months More

by roseyden23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
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