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Vision Nissan Canandaigua

Canandaigua, NY

Overview
Employees
Reviews
Vehicles
4.7
431 Reviews
Vision Automotive Group in Rochester, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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2409 Rochester Rd

Canandaigua, NY

14424

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Showing 431 reviews

October 23, 2024

Had concerns that were not looked at. Video I received said I had no concerns. No true More

by JCORINO61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Vision Nissan Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 19, 2024

I trust my car at Nissan because I know Mark the service manager is always on top of the work that is done. I hope Nissan continues to provide customers with this type of service. More

by CANDYSKID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Vision Nissan Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 19, 2024

I was very happy with the people who work here. They were helpful and pleasant to deal with. I would recommend this dealership to my family and friends. More

by KARENKEE2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 19, 2024

Very helpful with the warranty issue and in sign and finding out if the part was covered More

by giantsandmets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan and the tech that checked it out
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Oct 23, 2024 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 18, 2024

Service department was great as usual, providing excellent customer service. Additionally it was good to meet Iric Klapper General Manager More

by GRIFFINEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Vision Nissan Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 18, 2024

Everyone on the team is and there and ready to work as soon as the place opens. They give quality customer service and always provide a thorough explanation of services rendered. I More

by Eric Malinowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Vision Nissan Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 17, 2024

Was very happy with my service especially because I had to reschedule on them twice! More

by RONDAKAY74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Vision Nissan Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 15, 2024

The service manager Mark Jenkins was excellent! He was helpful, positive and thorough in his role. A pleasant experience. More

by hemlockschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Vision Nissan Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 14, 2024

Mark and Jonathan at Vision Nissan were very professional and easy to deal with. They cared about keeping my car safe and running great. More

by TRICIA5055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
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Oct 23, 2024 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 13, 2024

The oil change was quicker than had been estimated by the service rep. Service Rep was very nice, but overwhelmed by handling multiple customers at once. (2 in person and one on the phone). Possibly there More

by seseeley51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Vision Nissan Canandaigua responded

Thank you for taking the time to provide us with this feedback.

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