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Vision Nissan Canandaigua

Canandaigua, NY

Overview
Employees
Reviews
Vehicles
4.8
902 Reviews
Vision Automotive Group in Rochester, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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2409 Rochester Rd

Canandaigua, NY

14424

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Showing 902 reviews

June 13, 2026

John was very polite and explained everything. Took a little longer than expected but sometimes that happens More

by MARYHENNINGER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 12, 2026

The service was amazing in the service dept. , I would definitely recommend to family and friends More

by Anne D
Recommend Dealer
Yes
Employees Worked With
Ted Kelly which I high recommend! He was absolutely amazing with my vehicle
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Jun 12, 2026 -

Vision Nissan Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 12, 2026

Professional , pleasant and very happy with the service department. They're great Always helpful and cheerful More

by Mysk3
Recommend Dealer
Yes
Employees Worked With
Matthew. Skylar and the two who booked me in. I don't remember their names but I shall next time. Matt and Skylar answered questions while I was waiting
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Jun 12, 2026 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 11, 2026

I went in for a recall service. Tiaonna explained everything and let me know that it would be ready in about 1 hr. It was ready in under and hour and perfect. More

by MKSANTEE
Recommend Dealer
Yes
Employees Worked With
Tiaonna
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Jun 12, 2026 -

Vision Nissan Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 11, 2026

Ever staff encountered was friendly and helpful My oil change was complete in a timely fashion More

by theresafinn16
Recommend Dealer
Yes
Employees Worked With
Oil change
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Jun 12, 2026 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 07, 2026

Very friendly great customer service The deal was too good to turn down We are very pleased with our new Murano More

by JOEPIMM
Recommend Dealer
Yes
Employees Worked With
Matt Poquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Poquette
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Jun 08, 2026 -

Vision Nissan Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 06, 2026

They were informative and did the inspection in a timely manner. The people there are always friendly and courteous. I would recommend Vision Nissan to all my friends and family. More

by KARENKEE2016
Recommend Dealer
Yes
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Jun 08, 2026 -

Vision Nissan Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 05, 2026

Everyone there was great, easy to work with, comfortable to talk to and willing to listen to what my needs were for a no pressure experience! More

by Ashley Huls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Poquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Conradt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Vision Nissan Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 05, 2026

The Service disbarment staff is very helpful. I appreciate the communication regarding status of repairs and the thorough explanation of recommended work. More

by ric4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tianna Gray
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Jun 08, 2026 -

Vision Nissan Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 05, 2026

Every time I go to Vision Nissan in Canadaguia I feel at home. Clean environment and great Service. Also Thomas is amazing. He is very helpful. More

by RAYHENTONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Conradt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2026 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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