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Vision Nissan Canandaigua

Canandaigua, NY

Overview
Employees
Reviews
Vehicles
4.7
432 Reviews
Vision Automotive Group in Rochester, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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2409 Rochester Rd

Canandaigua, NY

14424

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Showing 432 reviews

May 03, 2024

Fantastic dealership, stop and see Matt in sales and Scott in finance, you’ll be pleasantly surprised! More

by Dpepero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, Matt
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May 03, 2024 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 03, 2024

Had A great experience at Vision Nissan Canandaigua. Chase was very helpful in finding the right vehicle and Scott did a wonderful job with the financing More

by Jmalek0514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, Chase
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May 03, 2024 -

Vision Nissan Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 02, 2024

Had a wonderful experience with both the salesperson Chase and Scott in the finance department. Would highly recommend ! More

by carina.danger_00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, Chase
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May 03, 2024 -

Vision Nissan Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 02, 2024

Mark was very courteous and a pleasure to work with. He kept on top of the insurance company and pushed for the approval to Begin work. He kept me in the loop through the whole experience. I will bring More

by Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Vision Nissan Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 02, 2024

Mark and the service team are all great and they do great work i highly recommend vision Nissan in Canandaigua More

by gidgetsak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Vision Nissan Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 30, 2024

Horrible customer service ! ! Booked an appointment online for a Saturday only to be told you don’t do diagnostic testing on Saturdays. The diagnosis I did get on my car was inco More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
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May 01, 2024 -

Vision Nissan Canandaigua responded

Katie. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 30, 2024

I’ve had my vehicle in for oil changes and tire rotations and have experience problems each time. The last time I was in I did not receive any service bulletins, checking my brakes, tires fluid levels, etc.. More

by Shawzy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mark Jenkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The assistant service manager was on duty. Mark had the day off on my last visit for service.
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May 01, 2024 -

Vision Nissan Canandaigua responded

"Shawzy" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 30, 2024

Very professional , listened to our needs. Sales was very helpful. Would buy again from Mr Newell and Chase More

by DANANANCE17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Yeskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Vision Nissan Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 28, 2024

friendly, professional service. service manager listens carefully to the issues at hand and explains the outcome of the service completed More

by wmcclure62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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May 01, 2024 -

Vision Nissan Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 28, 2024

Mark was super accommodating me. Even when not having a appointment. Super fast to complete the work. More

by SAPORITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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