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Vision Nissan Canandaigua

Canandaigua, NY

4.7
432 Reviews
Vision Automotive Group in Rochester, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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2409 Rochester Rd

Canandaigua, NY

14424

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Showing 432 reviews

June 26, 2024

Everyone was polite and respectful . The service was fast and the staff was very knowledgeable. We will definitely continue doing business here. Mark made us feel comfortable and confide More

by Aramos0187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Vision Nissan Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 24, 2024

Very helpful, and very friendly I highly recommend this specific dealership! Great Service & Very Efficient :) More

by acrocker7.29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Vision Nissan Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 20, 2024

I was very pleased by how fast the service always is. I am always surprised! More

by PMAYZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Whitney
Jun 20, 2024 -

Vision Nissan Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 20, 2024

We have received timely appointments quick turnaround, friendly staff, comfortable waiting room with coffee and newspaper. More

by randb45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 18, 2024

Vision dealership in Canandaigua was very clean and staff were very friendly. I was introduced very quickly to a salesman and the general manager came over and introduced himself very shortly after I arrived More

by WARGO.BONNIE40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric , Gen Mgr
Jun 19, 2024 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 16, 2024

Always greeted with warm, friendly smile. Excellent customer service! Answers all my questions and grateful for speed of service More

by dmzimme08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 16, 2024

The staff have certainly been pleasurable. While the service has been quite efficient and professional. More

by didmine52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Vision Nissan Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 16, 2024

My ac was out last fall, under warranty then, they said they couldn’t test it because of winters cold. Bring it in.couple days ago. They replace condenser $1500. Not under warranty as of January. But, dri More

by judithkuhn
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe was nice. Just doing his job. Not responsible for the failings of mechanics
Jun 19, 2024 -

Vision Nissan Canandaigua responded

We value and appreciate your business, Judith. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 15, 2024

Very. Good service, they pay attention to the service request wanted. Like the express but this time they had me come back as the technicians were not av More

by DEBLM5635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Jun 19, 2024 -

Vision Nissan Canandaigua responded

Thank you for taking the time to provide us with this feedback.

June 15, 2024

Service was great, in and out quickly. The car wash at the end was an added bonus! More

by vparsons1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Vision Nissan Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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