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Vision Nissan Canandaigua

Canandaigua, NY

4.7
432 Reviews
Vision Automotive Group in Rochester, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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2409 Rochester Rd

Canandaigua, NY

14424

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Showing 432 reviews

July 27, 2024

Always fair and helpful. They bend over backward for you. Nice lounge for waiting. Terrible coffee though, but that's not a big deal. More

by CARLBEECHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Very friendly staff; efficient work done quickly. . We appreciated the quick turnaround -we were in and out in about one half hour fir an oil change. More

by Joanfratangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

Did not resolve issue with 2021 Nissan Rogue AC blowing hot air when turned on. More

by SSECOR4069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jenkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

Very friendly and kind to me. Took his time with me. Very understanding about the condition of my car More

by maryekahl728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2024

Service managers, technicians and all staff are professional, respectful and clearly competent in their jobs. I'm always confident that my vehicle is in good hands. More

by REDIMP6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Fiano
July 20, 2024

Very professional, with great customer service. Mark was very pleasant to deal with and was open and honest about the work that was done! More

by jodi.lavoie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

Good, they keep you informed of progress. And the waiting room is full of food and drinks More

by LaBombards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 01, 2024

I really enjoyed my experience here at Visson. We got straight to the point and made a deal happen. Would recommend to my friends More

by hunterpayne56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Poquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Vision Nissan Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 28, 2024

They are very professional and knowledgeable. I have found them to be friendly and courteous More

by EDWARDERC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Yeskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Poquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jed Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Vision Nissan Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 27, 2024

I just don't like vision nissan canandaigua I don't think they have their customers best interest at heart, only their own. More

by Henny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Vision Nissan Canandaigua responded

"Henny" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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