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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.1
85 Reviews

85 Reviews of Vision Kia Of Canandaigua  - Service Center

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June 09, 2024

Timely, professional, respectful, trustful, and helpful. They genuinely care about your service needs and make a person feel like family. More

by ltkennyg0
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Moore, and Nick... both in service
June 09, 2024

No one ever answers the phone or returns messages. This past week I had to drive there just to get a response from anyone. More

by Hlaw2610
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Jun 11, 2024 -

Vision Kia of Canandaigua responded

"Hlaw2610" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 08, 2024

Vision Kia Service Department is very thorough, and appointments are very easy to schedule online. They get 5 stars. BUT I do not appreciate multiple calls from the Sales Department after I leave the More

by CZAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know
June 08, 2024

Service was quick and courteous. I am always out quickly and appointments are easy to schedule. More

by ratboy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

The service department didn't address all of my concerns, but simply added them onto my invoice with no answers to the noise my car was making. More

by sandra14456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heidi Stoll
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Excellent service, very friendly and knowledgeable about what needed to be done. Efficient and clearly capable More

by JODYVG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Gray
June 06, 2024

You need a new PHONE system. No one ever answers the phone! I talked my brother into buying a Kia. He literally has to drive there to make an appointment. We are a Ki More

by SCHULDTPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
June 05, 2024

greatest fast nice out on wiper change at now charge this is stupid to have to this More

by BDCARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
June 04, 2024

KIA Cdga has always been awesome! everything is always professi9onal and personable! they always remind you when it s time for different services and are helpful and give choices t More

by FEDER.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and the service dept. !! Nick is great!
May 29, 2024

I use this dealership for the service and maintenance of my 2021 K5. They are also friendly, courteous, accommodating and informative. The work is always done in a timely manner. They normally will offer a More

by RHYANK713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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