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Vision Kia East Rochester
East Rochester, NY
865 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize.
Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 865 reviews
March 15, 2025
They are always right there to greet you. It’s welcoming . They talk to you in a good manner. Don’t force you into anything . It’s welcoming . They talk to you in a good manner. Don’t force you into anything . More
by PAULCHAP007
Verified Customer
March 14, 2025
Vision Kia’s service advisors are communicative throughout the whole process when servicing my car whether it is a large or small job. throughout the whole process when servicing my car whether it is a large or small job. More
by Adurban
March 14, 2025
Vision Kia of East Rochester is a great dealership to work with. They are fair and accommodating. This was the easiest leasing experience I have experienced. work with. They are fair and accommodating. This was the easiest leasing experience I have experienced. More
by JOHN@MAXXEXCHANGE.COM
Employees Worked With
Other Employees :
Adam Denker, JOE KRUPPENBACHER
March 14, 2025
Much longer wait than we're told. Added extra items that were not relevant to inspection and also not told previously the week before that it was needed to be done. If so I would ha Added extra items that were not relevant to inspection and also not told previously the week before that it was needed to be done. If so I would have gotten it done. Much less expensively More
by Evans
March 11, 2025
I really like my Kia. I would most likely buy one again, but I feel so scammed by the dealer by for the first time in my life, I bought an extended service package, think I would most likely buy one again, but I feel so scammed by the dealer by for the first time in my life, I bought an extended service package, thinking that I have oil changes and tire rotations for 48,000 miles. Instead, I’m told that I get an oil change every 10,000 miles versus every 5000 or 7500 miles that I think is better for the car, even when you Google it they say 7500 miles for synthetic oil. And then I’m told that I’ve used up all my oil changes in the extended warranty program. This is just one example of getting scammed in buying something that I probably should’ve never bought in the first place or should’ve read the fine print. I also don’t appreciate being told that I have to buy oil additive or fuel additive for a car that is pretty much brand new and I’m getting an oil change to begin with. So why do I need to spend $30 for an oil additive. Another scam. and each time I’ve been in for the last two appointments I’m told that I should have my brakes taken care of. My mechanic told me that I don’t have to touch my brakes yet as they are fine for quite many more miles to go. So two different opinions. And who do I trust not the dealer that sold me a package of extended warranty, where I had to start paying for more stuff to begin with. When I have time, I’m gonna call other Kia dealerships to see if there’s better programs for such things as routine oil changes and other things such as tire rotations that are part of the service like the service I had on my Mazda. I had oil changes for life of that car. on a sidenote, I know there’s not much space for doing much more at your current location as the parking lot is always packed and parking is limited, but that is a challenge to find a parking spot when getting my car serviced. More
by Ric
Employees Worked With
Financing guy - 1 star
March 10, 2025
Very helpful and provided excellent experience in leasing my new Telluride. Adam was very transparent and trustworthy. my new Telluride. Adam was very transparent and trustworthy. More
by lisaslimmer
March 08, 2025
Always are Pleasant and seem happy to see me. Between going in for a recall and having four brand new tires and Alignment done they've seen me up quite a bit and again always made me feel especia Between going in for a recall and having four brand new tires and Alignment done they've seen me up quite a bit and again always made me feel especially taken care of More
by clarkerobert404
Employees Worked With
Other Employees :
Amanda, Mandy, and Ashley have been so accepting that I have the " gift of gab". I always leave in a better mood than when I went in. What more could you ask for?., JOE KRUPPENBACHER
March 05, 2025
The buying experience was one of the best I had. The process was done mostly over the phone which was perfect for me. The sales team was easy to work with and very up front about everything. I would The process was done mostly over the phone which was perfect for me. The sales team was easy to work with and very up front about everything. I would buy from Vision Kia again. More
by Felipe.Leite
Employees Worked With
Michael Maley 5 stars
