Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vision Kia East Rochester
East Rochester, NY
796 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize.
Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 796 reviews
December 07, 2024
Evrryone there at Vision Kia is great, the team is fast, reliable, respectful. Amazing team! reliable, respectful. Amazing team! More
by ruffin
Verified Customer
December 07, 2024
Great people! They go out of there way to please you!! Would recommend them to friends They go out of there way to please you!! Would recommend them to friends More
by JOANNEGRIFFITH
December 07, 2024
Very helpful and the communication was great. Appreciated the use of a courtesy car. Thanks Appreciated the use of a courtesy car. Thanks More
by Vanheystp
Employees Worked With
December 04, 2024
I was very pleased with the professionalism of all the staff I dealt with. The facility was well maintained and welcoming. staff I dealt with. The facility was well maintained and welcoming. More
by mmizro
December 02, 2024
Appointment was started at the time specified and inspection was completed within a reasonable amount of time. The Service Manager, Manny, kept me updated on the progress of the inspection. inspection was completed within a reasonable amount of time. The Service Manager, Manny, kept me updated on the progress of the inspection. More
by wdews1
Employees Worked With
November 29, 2024
We love the service department at Vision Kia. We have been trying to buy another Kia for months but find the sales department to be unreliable and disrespectful. We had an appointment to drive a We have been trying to buy another Kia for months but find the sales department to be unreliable and disrespectful. We had an appointment to drive a Kia at 1:00 a few days ago and we got there and the car wasn’t there. The salesman said the car( that has sat on the lot for the last 3 months) was out for a test drive and it looked like the people were going to buy it. He didn’t call us to cancel( yes, he had all our information). I asked to see 2025 Sorento xe and he said he didn’t have any on the lot but we could come back sometime. Done done done. We’ve had 3 Kia’s from Visionand now we will look elsewhere. We are very senior citizens and the interest in helping us was clearly not there. More
by MSKIR
November 28, 2024
John was great. Process was fast and easy. I am very disappointed with aspects of the cleanliness of the vehicle when I took possession. I spent 30 minutes scraping Process was fast and easy. I am very disappointed with aspects of the cleanliness of the vehicle when I took possession. I spent 30 minutes scraping small white dots that covered the windshield on the outside. The inside was covered with grime as well. I had to use a large razor window scraper to get this stuff off. Other parts were direct too. One expects a completely and truly clean vehicle when it’s purchased. More
by blackerbyjoeld
