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Vision Kia East Rochester
East Rochester, NY
808 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize.
Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 808 reviews
September 12, 2024
They were very quick getting a appointment for me an evening though they couldn't fix the problem that day they are getting the parts soon. evening though they couldn't fix the problem that day they are getting the parts soon. More
by wegeiger51
September 12, 2024
Quick, efficient, compassionate. Easy to talk to and very straight forward. Easy to get ahold of. Easy to talk to and very straight forward. Easy to get ahold of. More
by CPF4997
Verified CustomerSeptember 11, 2024
I brought my car in for an oil change and three recalls. I was told that it would be ready in about an hour and 15 minutes and it was ready in that time to the minute. I also had asked for a tire rotation a I was told that it would be ready in about an hour and 15 minutes and it was ready in that time to the minute. I also had asked for a tire rotation and they told me that it was not necessary. They could have just done it and charged me for it but they didn’t. More
by Belsher
September 11, 2024
They couldn’t find the problem, it wouldn’t do it for them. The next single light it did it again. Problem: when you pull away from a light,stop sign or changing lanes on expressway and you put your foo them. The next single light it did it again. Problem: when you pull away from a light,stop sign or changing lanes on expressway and you put your foot on the gas pedal,nothing happens. You have to kick the accelerator to get any response from the vehicle. I’ve been driving every type and size vehicle for the past 65 years and this is the most dangerous vehicle I have ever driven. I also had the oil changed while there. More
by Coco
September 10, 2024
Easy in and out for my appointment to address an issue with a recall notification. No fuss, no muss! with a recall notification. No fuss, no muss! More
by ALANKLAMB
September 10, 2024
The communication with the store was not good. I had to keep calling back and had to do all the legwork with the insurance company. They owe me a refund and are making me wait several weeks for a I had to keep calling back and had to do all the legwork with the insurance company. They owe me a refund and are making me wait several weeks for a check. If they needed money from me I am sure they wouldn’t give me several weeks. More
by LAVERY8396
Employees Worked With
September 09, 2024
Poor. No paper work from the Vision Kia in E. Rochester for my car’s recall work. Long wait. No paper work from the Vision Kia in E. Rochester for my car’s recall work. Long wait. More
by Democracy
Employees Worked With
Other Employees :
Don’t know, it’s a mystery. What a pretentious question. Why would you assume the people intro themselves?
September 08, 2024
Great job with communication and willingness to listen and help with specific requests we had for a car. It was great to have everything done by phone and email as we live 60 miles away. We agreed on a pr and help with specific requests we had for a car. It was great to have everything done by phone and email as we live 60 miles away. We agreed on a price, and the insurance and registration were completed before we came to pick up the car a few days later. Completely satisfied! More
by janelemew
Employees Worked With
Patrick Larkin, salesperson
September 06, 2024
Knowledgeable for scam problem and helpful with auto repair. Clean and well cared for waiting lounge. repair. Clean and well cared for waiting lounge. More
by RAILEAST
September 06, 2024
We came in for a lease, the car was delivered as advertised, and in a very timely and efficient fashion. The folks were wonderful and gave us full instructions and answered any questions we had. advertised, and in a very timely and efficient fashion. The folks were wonderful and gave us full instructions and answered any questions we had. More
by mbcarlberg
Employees Worked With
