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Vision Kia East Rochester
East Rochester, NY
781 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize.
Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 781 reviews
December 18, 2024
Up front pricing and what was to be expected and how long of a wait I should expect appreciate girl at desk checking me out as well since I've worked with her prior of a wait I should expect appreciate girl at desk checking me out as well since I've worked with her prior More
by Baoteach
Verified CustomerEmployees Worked With
December 18, 2024
Everyone is very helpful and the work is completed in a timely manner . Great customer service . timely manner . Great customer service . More
by BRITASH9090
December 18, 2024
It was a great experience, everyone was so helpful and friendly. I always go here for my services. friendly. I always go here for my services. More
by c.lamere
December 16, 2024
Quick service and I appreciate the option to get a loaner car while my car is being serviced. car while my car is being serviced. More
by LStew
December 15, 2024
Amanda was incredible. Extremely knowledgeable, friendly, and efficient!! She made the process of bringing my vehicle in for a recall much less painful. Extremely knowledgeable, friendly, and efficient!! She made the process of bringing my vehicle in for a recall much less painful. More
by HCARSON1999
Employees Worked With
Amanda Herko
December 14, 2024
I had to come back after a headlight error code, with what we thought was just a blown LED bulb. It turned out there was a short that only replicated after I left and drove a ways down the road and hit a what we thought was just a blown LED bulb. It turned out there was a short that only replicated after I left and drove a ways down the road and hit a bump or something. They took good care of me and got the problem resolved no charge and even washed my car. Vision kia of Fairport /and now East Rochester has been my dealership and service provider for nearly 10 years and I trust them to be honest and not take advantage. Strongly recommend. More
by JBOORMAN1
Employees Worked With
December 14, 2024
I was happy with the service and the rental car, thank you very much dealer. you very much dealer. More
by i_floss
December 14, 2024
Did not follow my wishes and ran my credit report five to six times much to my dismay six times much to my dismay More
by reader1327
Employees Worked With
December 13, 2024
I have called this dealership 17 times in the last 5 days. I have left messages, chatted with the website chat bot, and talked to a sales guy named Phillip, who was supposedly texting the “team” to cal days. I have left messages, chatted with the website chat bot, and talked to a sales guy named Phillip, who was supposedly texting the “team” to call me! I am owed a refund for a warranty! If I don’t hear back soon, I am contacting the Attorney General’s Office! This is ridiculous! I will never buy another vehicle here again! More
by Michelle
December 08, 2024
Very nice and helpful. Kept me updated with the status of my car. I liked being able to get an Uber so I could go to work while my car was being serviced. Kept me updated with the status of my car. I liked being able to get an Uber so I could go to work while my car was being serviced. More
by j_oehlbeck
