Vision Hyundai of Canandaigua

Just purchased our second vehicle there...another great experience. We really enjoyed the overall quality of care that we received. We Will always come back!!!! experience. We really enjoyed the overall quality of care that we received. We Will always come back!!!! More

This has been by far the worst experience I’ve had with a dealership. From communicating by phone with the sales person who didn’t work with me for anything I asked for and claimed vehicles, that are now sti dealership. From communicating by phone with the sales person who didn’t work with me for anything I asked for and claimed vehicles, that are now still on the lot, were not available to not even going over the lease terms with me at signing. They just wanted me in and out, and I believe forced me to take a lemon because they knew I didn’t live in the area and wouldn’t be a problem. When I left the dealership my tires started losing pressure and the foot wells were covered in grass. I dealt with everything myself, to avoid further contact with the lackluster staff. They take no pride in their work nor do they take it seriously that people are working hard for their money and spending thousands at their business which shouldn’t be taken lightly, especially with the current economy. It’s been 4 months now since I got my lease. The dealer misreported the date that I dropped my old vehicle off, and Hyundai motor finance tried to charge me $1000.00, negating my loyalty credit and waiver of the turn in fee because they weren’t aware I had ended one lease and left my car to begin a new lease. After spending an hour on the phone I got it resolved. However, since the dealer used the wrong address on the paperwork, I didn’t receive this bill, which should have never become a bill, and it harmed my credit. The final icing on the cake today was my car stalling. A 2020 car that’s been driven for four months, now doesn’t run, and I’m stuck without a car trying to find a local dealership in NYC during covid so I can ensure everything is covered under warranty. Avoid this dealer, there are plenty of Hyundai dealers around Rochester and the surrounding areas that will take your money and patronage seriously. This business is shameful. More

Makes the customer feel special! Needed a newer car and on a fixed income. Bryan Amo came up with a solution that no other could match! Highly recommend the dealership as well as Brya Needed a newer car and on a fixed income. Bryan Amo came up with a solution that no other could match! Highly recommend the dealership as well as Bryan! Thank you so much! More

Service Department does a great job! I have had my Hyundai for 3 years now so I have had to go in and use the service for oil changes and just routine checks. Every time I have gone in it I have had my Hyundai for 3 years now so I have had to go in and use the service for oil changes and just routine checks. Every time I have gone in it has been a pleasant experience. No Games or long waiting times-- it is just like the service I receive from my Lexus dealer. I would not hesitate to buy another Hyundai (but I would go to a different dealer for the purchase and stay here for the service). More

Amazing Dealership Was given a great deal on two cars, with great timely service and was well taken care of when problems surfaced due to buying from out of state. Was given a great deal on two cars, with great timely service and was well taken care of when problems surfaced due to buying from out of state. More

Customer service The employees all work together toward making your experience a pleasure. Will highly recommend them to friends and family. Very satisfied with my new The employees all work together toward making your experience a pleasure. Will highly recommend them to friends and family. Very satisfied with my new car. More

Satisfied Vision Hyundai Canandaigua staff are great to work with. Very accommodating and friendly. The facilities are well kept and the service people are quit Vision Hyundai Canandaigua staff are great to work with. Very accommodating and friendly. The facilities are well kept and the service people are quite professional. More

Outstanding! A wonderful first experience. Everyone explained clearly the car and all steps in the process. They were able to get me the exact car I wanted. Thank A wonderful first experience. Everyone explained clearly the car and all steps in the process. They were able to get me the exact car I wanted. Thank you! More

Ks Excellent staff and service .have recommended to family and friends. Seventh or eight vehicle purchase here. Too many words are required here. Don't k Excellent staff and service .have recommended to family and friends. Seventh or eight vehicle purchase here. Too many words are required here. Don't know what more I can say. Thank you More