Vision Hyundai of Canandaigua

Excellent service. Salesman Eddie Stebbins went over and beyond on his day off. He is the best. Salesman Eddie Stebbins went over and beyond on his day off. He is the best. More

I got a service alert msg on mt Santa Cruz. I called and dropped off the same day. It was done the next morning. Excellent service! I called and dropped off the same day. It was done the next morning. Excellent service! More

Jonathan and Cameron offered a seamless and trouble free process getting several warranty repairs done as well as oil change. process getting several warranty repairs done as well as oil change. More

Very hard to get ahold of anyone at the service desk. Was told there was a loaner car available and I could come anytime after 12(noon) because they needed to clean it and fill the gas tank. I arrived at Was told there was a loaner car available and I could come anytime after 12(noon) because they needed to clean it and fill the gas tank. I arrived at 3. The workers at the desk said there was no loaner available for me and they were not sure why someone would call me. They tracked down the loner I was supposed to receive. It was not cleaned. It only had a quarter tank of gas. When I checked out after picking my car up I received a packet about my alignment being off. No one called to explain that or if I wanted that taken care of while my car was already in the shop. I am not impressed. More

Good customer service , taken care of quickly and efficiently. Everyone is friendly and helpful. I would recommend the service department. efficiently. Everyone is friendly and helpful. I would recommend the service department. More

Service desk was rude and interrupting when calling to make appointment for recall. We specifically asked if parts were in for the recall, and were ultimately told yes. When I arrived at my appointment make appointment for recall. We specifically asked if parts were in for the recall, and were ultimately told yes. When I arrived at my appointment time, service took the vehicle in, and an hour later came out to tell me that they don’t have the recall parts in. So why did it take an hour to figure that out? Furthermore, why wasn’t I advised before coming in? The woman at the desk was again rude and unhelpful. My time is valuable, and this dealership did nothing but waste my time. More

Friendly personnel and accommodating. Easy to deal with not pushy. I've bought 3 vehicles from them. Easy to deal with not pushy. I've bought 3 vehicles from them. More

Came in for a scheduled recall and was there over an hour. They did not have the coolant needed to address the recall so I have to come back. Very inconvenient. hour. They did not have the coolant needed to address the recall so I have to come back. Very inconvenient. More

For over 15 years the Canandaigua Hyundai has consistently demonstrated professionalism when not only servicing my car but interacting with me and other customers In my presence. I highly recomme consistently demonstrated professionalism when not only servicing my car but interacting with me and other customers In my presence. I highly recommend them for your car service! More

6 months after purchasing a new car from them and every step of the process except the paperwork has been a nightmare. They lost the second key and have yet to replace it and have dented my car in the pro step of the process except the paperwork has been a nightmare. They lost the second key and have yet to replace it and have dented my car in the process. I'm still waiting for this to be resolved. More