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Vision Hyundai of Canandaigua

Canandaigua, NY

4.2
666 Reviews
About Vision Hyundai Canandaigua, Proudly Supplying New Hyundai Models in Canandaigua, NY Whether you’re from Canandaigua, Victor, Geneva, Newark NY, Fairport or anywhere in between, you can rest assured that when you shop for a new or used Hyundai, you’re shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Hyundai lease couldn’t be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you’re behind the wheel as an owner, Vision Hyundai Canandaigua continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Hyundai parts, so you can count on solid routine maintenance and timely repairs when they’re needed. When you can come to Vision Hyundai Canandaigua, you can have your Hyundai wishes granted. And let’s face it: you deserve nothing less. Located on 2440 Rochester Rd. in Canandaigua, New York, we know our job isn’t finished until you’re completely satisfied.
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2440 Rochester Rd #332

Canandaigua, NY

14424

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Showing 666 reviews

October 24, 2024

When I bought my car in 2009, I was told I had free oil changes for as long as I owned the car. After the oil change yesterday, they said that benefit was no longer being honored. I was given no warning More

by PROWELLCOACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 23, 2024

Everyone was professional and respectful. The part they ordered came in damaged. They initially gave me a loaner or the 4 hour repair that I ended up keeping over night. They were grateful fo More

by apanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 23, 2024

After spending $1400 to have my car serviced including a coolant flush my car overheated on the NYS Thruway with 2 small children in the car My car had never done this before. I paid $300 to have the car t More

by Pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malia and Jessica Brown
Oct 24, 2024 -

Vision Hyundai of Canandaigua responded

Pamela. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 23, 2024

Argued with me, before looking at my maintenance plan to see that I was correct. Every time I come in here I feel like I have to advocate for myself. It would be nice if they acted like they really care. More

by STEPHANIESYMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Vision Hyundai of Canandaigua responded

We value and appreciate your business, Stephanie. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

October 22, 2024

I usually get great service here but not this time. A rude service guy named Mark wasn’t prepared to go over estimates and of course had to call back after being on the phone for 3 minutes. Then hung t More

by ACG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark and Jessica
Oct 23, 2024 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 20, 2024

The maintenance on the vehicle was great. The woman at the service desk was short and borderline disrespectful to my step dad. More

by k2tsfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk ( don’t know name)
Oct 23, 2024 -

Vision Hyundai of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

October 19, 2024

Poor service. So much for service after the sale. Reasons: Difficulty yo contact service center phone calls are not returned. , Then at time of oil change on Oct More

by SOCMOM72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Zimmerman
Oct 23, 2024 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 18, 2024

Could not be happier they got me right in and right out. It was my first service and it was done perfectly. More

by timde71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jankins in service
Oct 23, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 15, 2024

I received great service from my Hyundai dealer in Canandaigua , NY. The service advisor (Malia Conklin) is always pleasant to talk to. She keeps me informed on the progress of my service. The technic More

by jcarter7356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malia Conklin
Oct 23, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 11, 2024

I do not appreciate being forced to make a comment. You should not look a gifted horse in the mouth More

by cjwannamaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This was not applicable
Oct 23, 2024 -

Vision Hyundai of Canandaigua responded

We appreciate your 5-star rating!

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