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Vision Hyundai of Canandaigua

Canandaigua, NY

4.2
661 Reviews
About Vision Hyundai Canandaigua, Proudly Supplying New Hyundai Models in Canandaigua, NY Whether you’re from Canandaigua, Victor, Geneva, Newark NY, Fairport or anywhere in between, you can rest assured that when you shop for a new or used Hyundai, you’re shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Hyundai lease couldn’t be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you’re behind the wheel as an owner, Vision Hyundai Canandaigua continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Hyundai parts, so you can count on solid routine maintenance and timely repairs when they’re needed. When you can come to Vision Hyundai Canandaigua, you can have your Hyundai wishes granted. And let’s face it: you deserve nothing less. Located on 2440 Rochester Rd. in Canandaigua, New York, we know our job isn’t finished until you’re completely satisfied.
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2440 Rochester Rd #332

Canandaigua, NY

14424

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Showing 661 reviews

October 29, 2024

I can never get thru to the service dept on the phone. I left 2 voicemails 2 days in a row. I called 4-5 times total. But it’s not this one time that happens every time I call service. One time I had More

by Lyonsems
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malia Sorry do not remember spelling
October 29, 2024

Offered me a loaner car without having to ask. Service was done on time. Everyone was very polite and helpful. More

by FGRECO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

My experience has been frustrating and unprofessional, and I believe it needs attention. it was extremely difficult to get in touch with the service team. There were many of my calls that went unanswer More

by Peter Giangrasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone I spoke to was ultimately unhelpful
October 25, 2024

Hyundai of Canandaigua provided excellent customer service. Service professionals did an outstanding repair. Thank you. More

by cobycaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Zimmerman
October 25, 2024

The service personnel were very friendly and accommodating. Very smooth experience. Happy to do business there again. More

by FERG840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department guy
October 24, 2024

When I bought my car in 2009, I was told I had free oil changes for as long as I owned the car. After the oil change yesterday, they said that benefit was no longer being honored. I was given no warning More

by PROWELLCOACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 23, 2024

Everyone was professional and respectful. The part they ordered came in damaged. They initially gave me a loaner or the 4 hour repair that I ended up keeping over night. They were grateful fo More

by apanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 23, 2024

After spending $1400 to have my car serviced including a coolant flush my car overheated on the NYS Thruway with 2 small children in the car My car had never done this before. I paid $300 to have the car t More

by Pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malia and Jessica Brown
Oct 24, 2024 -

Vision Hyundai of Canandaigua responded

Pamela. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 23, 2024

Argued with me, before looking at my maintenance plan to see that I was correct. Every time I come in here I feel like I have to advocate for myself. It would be nice if they acted like they really care. More

by STEPHANIESYMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Vision Hyundai of Canandaigua responded

We value and appreciate your business, Stephanie. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

October 22, 2024

I usually get great service here but not this time. A rude service guy named Mark wasn’t prepared to go over estimates and of course had to call back after being on the phone for 3 minutes. Then hung t More

by ACG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark and Jessica
Oct 23, 2024 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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