Vision Hyundai of Canandaigua | Page 17

I usually get great service here but not this time. A rude service guy named Mark wasn’t prepared to go over estimates and of course had to call back after being on the phone for 3 minutes. Then hung t A rude service guy named Mark wasn’t prepared to go over estimates and of course had to call back after being on the phone for 3 minutes. Then hung the phone up on me. I left a voicemail looking to speak with a manager and got Jessica. She wasn’t great either. I mentioned someone who previously assisted me and she just wanted to keep correcting me saying “that person doesn’t do that, she just answers phones”. As a customer, you remember who assisted you but Jessica thought she knew it all. Overall the experience sucked. But Chad was very nice when I picked my car up. More

The maintenance on the vehicle was great. The woman at the service desk was short and borderline disrespectful to my step dad. The woman at the service desk was short and borderline disrespectful to my step dad. More

Poor service. So much for service after the sale. Reasons: Difficulty yo contact service center phone calls are not returned. , Then at time of oil change on Oct So much for service after the sale. Reasons: Difficulty yo contact service center phone calls are not returned. , Then at time of oil change on Oct 16 was told the cost of oil change to which I said I have50% off. Service worker told me that this was not available any more. I said it would be nice to have been told. He then suggested it was a contract made with my sales person. and asked who it was. Unfortunately that salesman is gone. At time of checking out Chad Zimmerman told me that he contacted someone and grandfathered me in to always receive 50% but guess what I did not get 50% off The past bills when I got 50% off the discount was 42.22 The discount on Oct 16 was only 22.22 . I did ask if there was an easier way to make a service apartment. He said call. I said I did that and it takes forever to get a return call. He told me thats because they get bover 250 calls a day. It was very difficult to not laugh in his face.. This experience is making me wonder if my next purchase will be from Vision Hyundai. It would be nice to be contacted that you actually care about my opinion. More

Could not be happier they got me right in and right out. It was my first service and it was done perfectly. It was my first service and it was done perfectly. More

I received great service from my Hyundai dealer in Canandaigua , NY. The service advisor (Malia Conklin) is always pleasant to talk to. She keeps me informed on the progress of my service. The technic Canandaigua , NY. The service advisor (Malia Conklin) is always pleasant to talk to. She keeps me informed on the progress of my service. The technicians are professional and my car is repaired correctly More

Great service and when they tell you something about your vehicle that needs to be done and they give you a right on quote. vehicle that needs to be done and they give you a right on quote. More

I do not appreciate being forced to make a comment. You should not look a gifted horse in the mouth You should not look a gifted horse in the mouth More

Extremely disappointed and dissatisfied! Want a refund. Will never come back there. Don’t even want this car anymore because of my experience and it being associated with it. Want a refund. Will never come back there. Don’t even want this car anymore because of my experience and it being associated with it. More

I felt the service was very good. It was very easy to schedule an appointment and check in very efficient. It was very easy to schedule an appointment and check in very efficient. More