Vision Hyundai of Canandaigua
Canandaigua, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 668 reviews
I dealt with Chad. He was extremely helpful! I was 2 weeks without a car and had to pay for transportation, not knowing what was going on with my car, but I got a cal He was extremely helpful! I was 2 weeks without a car and had to pay for transportation, not knowing what was going on with my car, but I got a call from Chad saying my car was being worked on and would be done that same day. I enjoyed working with Chad and would do it again. He was kind and respectful! More
Friendly reception and explaining services. Escorted to rest area and offered coffee. Wait time reasonable. Got vehicle back and friendly departure. Escorted to rest area and offered coffee. Wait time reasonable. Got vehicle back and friendly departure. More
Very courteous and efficient. Highly recommended! Very nice people with good customer service and welcomed me kindly Highly recommended! Very nice people with good customer service and welcomed me kindly More
I've never been more frustrated with the lack of communication from a car dealership. I called the service desk countless times and no one ever answers the phone. Literally, try it youll see - they communication from a car dealership. I called the service desk countless times and no one ever answers the phone. Literally, try it youll see - they just let it roll to voicemail, which they dont call back. Over a 1 month span, I called them almost daily if not more, different times of day and no one in service ever answered. Neither did they return voice-mail. They sent me a couple of text messages in the beginning but they stopped replying to that too. This is about 45 minutes away for me and being without a car I was limited to what I could do. But I had to eventually get a ride out there to find out what was going on. When I arrived in person, miraculously they told me my cars engine was approved to be replaced under warranty and it's eligible for a free rental - meanwhile no one was calling or texting me back for the weeks leading up to this to let me know. They didnt even apologize. They just acted as though it was business as usual to just ignore calls and texts. There was also several employees walking around as well so its not like they were too short staffed to pick up a phone. However, I did not complain because I wanted to make sure they fixed the car correctly. Ultimately my car was there for a month to get the service done. No one told me when it was done either, I had to go there in person when i thought the car might be ready so i could get it back because still no one was calling back or texting. 2 days after i went and picked up my car they sent me a text in all caps that my car was ready. I said i already picked it up and i never heard from them again. Consequently I will never buy a car from this location since thats how they treat customers. If your car needs repair, I would choose anywhere but here. Could probably teach yourself how to do it on YouTube faster than they'll fix it. More