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Vision Hyundai of Canandaigua
Canandaigua, NY
641 Reviews
About Vision Hyundai Canandaigua, Proudly Supplying New Hyundai Models in Canandaigua, NY
Whether you’re from Canandaigua, Victor, Geneva, Newark NY, Fairport or anywhere in between, you can rest assured that when you shop for a new or used Hyundai, you’re shopping for quality and reliability, no matter which model appeals to you.
Qualifying for a loan or Hyundai lease couldn’t be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car.
Once you’re behind the wheel as an owner, Vision Hyundai Canandaigua continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Hyundai parts, so you can count on solid routine maintenance and timely repairs when they’re needed.
When you can come to Vision Hyundai Canandaigua, you can have your Hyundai wishes granted. And let’s face it: you deserve nothing less. Located on 2440 Rochester Rd. in Canandaigua, New York, we know our job isn’t finished until you’re completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 641 reviews
Verified Customer
July 19, 2024
I've never been more frustrated with the lack of communication from a car dealership. I called the service desk countless times and no one ever answers the phone. Literally, try it youll see - they communication from a car dealership. I called the service desk countless times and no one ever answers the phone. Literally, try it youll see - they just let it roll to voicemail, which they dont call back. Over a 1 month span, I called them almost daily if not more, different times of day and no one in service ever answered. Neither did they return voice-mail. They sent me a couple of text messages in the beginning but they stopped replying to that too. This is about 45 minutes away for me and being without a car I was limited to what I could do. But I had to eventually get a ride out there to find out what was going on. When I arrived in person, miraculously they told me my cars engine was approved to be replaced under warranty and it's eligible for a free rental - meanwhile no one was calling or texting me back for the weeks leading up to this to let me know. They didnt even apologize. They just acted as though it was business as usual to just ignore calls and texts. There was also several employees walking around as well so its not like they were too short staffed to pick up a phone. However, I did not complain because I wanted to make sure they fixed the car correctly. Ultimately my car was there for a month to get the service done. No one told me when it was done either, I had to go there in person when i thought the car might be ready so i could get it back because still no one was calling back or texting. 2 days after i went and picked up my car they sent me a text in all caps that my car was ready. I said i already picked it up and i never heard from them again. Consequently I will never buy a car from this location since thats how they treat customers. If your car needs repair, I would choose anywhere but here. Could probably teach yourself how to do it on YouTube faster than they'll fix it. More
by ROULEKR
Employees Worked With
Other Employees :
John at service desk, Jeffrey Brock, Rob (Mr. Savings) Moraza
July 13, 2024
Last time it took 2 1/2 hrs. To get an oil change. Got call to buy a new Hyundai again, aggravating. Said many times I'm not interested. I can't afford the insurance on a Hyundai To get an oil change. Got call to buy a new Hyundai again, aggravating. Said many times I'm not interested. I can't afford the insurance on a Hyundai. Also, I have lifetime warranty on engine. That much is good.but I do have some issues with the car like seat belt retractors! More
by CAMCRAFTENTERPRISES
Employees Worked With
July 04, 2024
Feel taken care of when you come in for service. Free oil changes for 3 years! Free oil changes for 3 years! More
by hergingerness
July 02, 2024
They took me in as quickly as possible. Provided excellent, fast, professional service. I will use them again. Provided excellent, fast, professional service. I will use them again. More
by SETHMENSAH
June 30, 2024
They did a great job Very happy with service Work done on time Service writer very efficient on time Service writer very efficient More
by JVALENTI3
June 29, 2024
I haven't dealt with sales staff since ownership changed but the service department has always been excellent. Staff are polite and helpful, my car has always been ready within their estimated time frame, but the service department has always been excellent. Staff are polite and helpful, my car has always been ready within their estimated time frame, and I have never had a problem with the work done. The only issue I have had is with the out of state, high pressure sale people that call whenever I have a service appointment. The first time I got 3 calls within an hour. After complaining to the dealership, the second time I only got one call, and the person accepted that I was not interested in trading in my car without too much fuss. I would definitely shop for my next Tucson at Vision in Canandaigua. More
by VLR919
Employees Worked With
Our sales person, Alex, was awesome but he no longer is there.
