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Vision Hyundai of Canandaigua

Canandaigua, NY

4.2
641 Reviews
About Vision Hyundai Canandaigua, Proudly Supplying New Hyundai Models in Canandaigua, NY Whether you’re from Canandaigua, Victor, Geneva, Newark NY, Fairport or anywhere in between, you can rest assured that when you shop for a new or used Hyundai, you’re shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Hyundai lease couldn’t be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you’re behind the wheel as an owner, Vision Hyundai Canandaigua continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Hyundai parts, so you can count on solid routine maintenance and timely repairs when they’re needed. When you can come to Vision Hyundai Canandaigua, you can have your Hyundai wishes granted. And let’s face it: you deserve nothing less. Located on 2440 Rochester Rd. in Canandaigua, New York, we know our job isn’t finished until you’re completely satisfied.
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2440 Rochester Rd #332

Canandaigua, NY

14424

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Showing 641 reviews

August 04, 2024

The Service department never answers your call or if you leave a message you never get a return call. I waited three weeks for someone to call me back after leaving two messages one per week and no one ever More

by TLGAGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris W, Jeffrey Brock, Rob (Mr. Savings) Moraza
Aug 07, 2024 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 04, 2024

My Elantra was in the service area for over 2 months addressing an engine problem. The Service manager, Jessica Brown, was very courteous and personable in trying to explain what was causing delays in f More

by RTHOM188
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
Aug 07, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 04, 2024

They never answer the phone or answer messages. The workers are not helpful and I find myself needed to keep taking it back for them to fix it. More

by bethanywilkins704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Brock, Rob (Mr. Savings) Moraza
Aug 07, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for bringing this to our attention, Bethany. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 03, 2024

Pleasant and knowledgeable staff. The waiting area is filled with loud, shouting music that makes this dealer an unpleasant experience. More

by dan@kusnetzky.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't work with any of the above.
August 03, 2024

I was very pleased with the prompt and courteous service.. Chad Zimmerman was my SA . More

by AUNTY1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Zimmerman.
August 03, 2024

Got me right in without appointment last two times. My only concern would be the service center is always open until 7p but after 5p only have one mechanic on so if stop by after 5p there is high chanc More

by SSKS03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Very kind, service was in and out! They made it easy and gave great detail! More

by hannahfinnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
August 01, 2024

Knowledgeable and very helpful solving our mystery. They went above and beyond what we asked for and went ahead with factory recalls as well! More

by gigieast123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
July 31, 2024

Everyone is pleasant and timely. I can get service quickly when needed. The waiting area is comfortable More

by CA40253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
July 30, 2024

Stopped in to request tire check- Checked, new tires better option , tires mounted, good for 50,000 miles More

by Mardella Welch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department 5 stars
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