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Vision Hyundai Henrietta Rochester - Service Center
Rochester, NY
460 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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460 Reviews of Vision Hyundai Henrietta Rochester - Service Center
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March 08, 2021
Great personality always going a extra mile to make sure everything is taken care of . Always with a smile . No matter when we call he is ready to answer our questions everything is taken care of . Always with a smile . No matter when we call he is ready to answer our questions More
by PHILLIS_WOODEN
Verified CustomerEmployees Worked With
Cameron
March 08, 2021
High volume car dealership and it felt that way when we were there making our deal. Our salesman was helpful, instructive an not pushy. We appreciated that very much. Unfortunately, we had an appointment a were there making our deal. Our salesman was helpful, instructive an not pushy. We appreciated that very much. Unfortunately, we had an appointment at 4:00pm on Friday afternoon. The dealership was very busy and we ended up waiting until 6:00pm in order to complete all of the paperwork. That was quitting time and once I completed the final paperwork the finance manager locked the showroom and left. My wife was still sitting in the new car learning some new features with our salesman at that point. He was locked out of the building! It appeared that they were more interested going home on a Friday afternoon than providing a more personal and attentive experience for us. I still feel like we got the best possible deal and we really like our new car, but it wasn’t a very personal transaction. More
by BOYZARUS
March 08, 2021
The Service department is reliable and do not push for unnecessary repairs. They track the vehicle for routine service scheduling which is helpful to me. unnecessary repairs. They track the vehicle for routine service scheduling which is helpful to me. More
by RACC4
Employees Worked With
March 07, 2021
I have been coming here for year and always have a great experience. My salesperson Darryl was the best. He gave us the best customer service experience. experience. My salesperson Darryl was the best. He gave us the best customer service experience. More
by TANYA_HAMPTON
Employees Worked With
Darryl
March 07, 2021
I am very impressed with the professional and friendly I am very impressed with the professional and friendly manner of the service department.They deqlt with the issue of a bad transmission in my 2020 E I am very impressed with the professional and friendly manner of the service department.They deqlt with the issue of a bad transmission in my 2020 Elantra, getting the new transmission ordered and installed within 4 days. Kudos especially to Greg. If my Elantra hadn't been under warranty (only 1,952 miles on the odometer), the repairs would have cost $3,799! Too, I was pleasantly surprised that I had no hassle getting a free loaner-- unlike another dealership that shall remain nameless. More
by Mary
Employees Worked With
Greg
March 07, 2021
I came in for oil change and had tires rotated the sevice was fast did not have to wait long thats what i especially like about the sevice your in and out within a reasonable time was fast did not have to wait long thats what i especially like about the sevice your in and out within a reasonable time More
by DAWN28649
Employees Worked With
don't know name of person in service
March 06, 2021
Service Department was outstanding - again.They could Service Department was outstanding - again. They could have charged more, but did not. In addition to the scheduled service, the technician noticed Service Department was outstanding - again. They could have charged more, but did not. In addition to the scheduled service, the technician noticed a small nail in a tire. They charged me less to repair it than the quoted price. Greg has a great team. More
by ktyner
Employees Worked With
Cameron in Service
March 06, 2021
Management went the extra mile, in explaining the repairs needed, and what it would cost. I was satisfy with the quality of work performed on my vehicle. needed, and what it would cost. I was satisfy with the quality of work performed on my vehicle. More
by M21CRUZ
Employees Worked With
March 05, 2021
Outstanding service, been with them for many years will not go any where else. I never had any problems with any of my cars at the service dept. Everyone is very friendly. not go any where else. I never had any problems with any of my cars at the service dept. Everyone is very friendly. More
by WYTORRES
Employees Worked With
everyone
