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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
570 Reviews

570 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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April 04, 2024

Very focused on what a customer wants, and very detailed oriented. It was a pleasure working with Dan Happ. More

by Guy
Recommend Dealer
Yes
Employees Worked With
Dan Happ
Apr 05, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 04, 2024

I came for an inspection which was scheduled and was kept waiting for 2 hours and later harassed about selling my car to them. More

by mD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis
Apr 05, 2024 -

Vision Hyundai Henrietta Rochester responded

"MD" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 04, 2024

Is a good person and excellent worker doing great work in my car thank you berry much More

by Jarroyo1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
Apr 05, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 04, 2024

I trust this dealer to give good and timely service. The only thing that they cannot correct is my account information. More

by WENDYKRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
Apr 05, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 04, 2024

There good, courtesy, help full and understanding of any issues that l bring them and my car is ready when promised. More

by tcenzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
Apr 05, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 02, 2024

Excellent customer service Everyone was so nice and made the appointment stress free. Thank you. More

by jenwilkinson22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hocking
Apr 04, 2024 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 02, 2024

Great service and follow through. Made sure that everything was done well and when there was some difficulty gave me excellent explanation More

by wejahnke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
Apr 04, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 02, 2024

Excellent in fining and advising me Actually took me into the repair bay to show me the issue and advising me as how to address the issue of a bad oil change by another oil change organization. More

by R_J_STEPHENS
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 03, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 02, 2024

Always a great experience. Good communication, quality work, knowledgeable people. I appreciate everyone at vision hyundai. More

by jefftp
Recommend Dealer
Yes
Apr 04, 2024 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 01, 2024

I had an electrical issue and they brought it right and started repairing it Great service More

by MAG7324
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 04, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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