Vision Hyundai Henrietta Rochester

Great experience with Mark DeSantis I had another excellent experience with Mark DeSantis. Mark leased me a 2013 Elantra in 2012 and I came back to him for this lease because I had been I had another excellent experience with Mark DeSantis. Mark leased me a 2013 Elantra in 2012 and I came back to him for this lease because I had been impressed with his professionalism, friendliness and straight forward negotiating style. I will absolutely return to him again when this lease is up in 2018. More

Very friendly and knowledgable. Every staff member I spoke with was friendly. I would definitely recommend this dealership to any of my frends or family. Will also go back for next Every staff member I spoke with was friendly. I would definitely recommend this dealership to any of my frends or family. Will also go back for next vehicle. More

purchased new 2015 sonata limited Dealership has wonderful staff . They work extremely hard to deliver the vision promise . They served me the up most respect and vision has earned my Dealership has wonderful staff . They work extremely hard to deliver the vision promise . They served me the up most respect and vision has earned my forever business . Thank you vision. Hyundai of rochester ny!! More

Horrible Everything DO NOT BUY A CAR FROM ANY VISION DEALERSHIP! Worse mistake of my life, coming to this dealership. They will say and do anything to make a sale. Includ DO NOT BUY A CAR FROM ANY VISION DEALERSHIP! Worse mistake of my life, coming to this dealership. They will say and do anything to make a sale. Including promising to fix the rust spots on a used vehicle and then only painting over it, so it looks fixed but is still rusting from the inside out and in 3 months guess what's back on the car. When confronted with an unhappy customer they state that the warranty {that was purchased to protect the repair} will only be honored if there is a hole from the rust. So twice I have been back asking them to fix the rust the right way and all they are doing is sanding it down and painting over it. Stated that because we drove away after they made it look good that we accepted the repair and they are no longer going to deal with this issue. So something that was never "fixed" the right way like was promised to us at the time of the sale is now our problem to fix out of our own pocket. They won't even return the money for the useless warranty for us to fix the vehicle like they promised us in the first place. Apparently they don't care as long as they get their money. Typical used car salesman, lie and cheat people out of their money. Great job, never coming back here if you paid me. Worse mistake of my life, coming to this dealership. More

Dishonest workers I have gone in several times for my "free" oil change covered under warranty, but time after time I have been blatantly lied to. As a young woman, I f I have gone in several times for my "free" oil change covered under warranty, but time after time I have been blatantly lied to. As a young woman, I feel incredibly disrespected and taken advantage of. A list of over 10 items was handed to me and I was told that all these repairs were necessary (over $1,000 worth of fixes), not to mention that my car is is outstanding condition and less than 4 years old. Thankfully, I had an honest mechanic look at my car and show me how both my filters are pretty much new/in pristine condition and my belts are doing wonderfully, and all other things that I was told needed repairs were completely and absolutely false. If something is "brand new" and/or "stellar" condition why would you tell your customer that it needs repair/replacement? I'm appalled that I ever paid these people a penny out of my pocket. Won't be going back. More

Chuck was great he didnt make false promises "kept it real" and worked hard to get me and my husband the best deal possible! Thanks !! I will be back in less then 2 years! :) it real" and worked hard to get me and my husband the best deal possible! Thanks !! I will be back in less then 2 years! :) More

I had a very good sales experience here at Vision Hyundai. Salesperson was very professional, knowledgeable, and it was refreshing to find a salesperson who was not pushy. I would recommend this deal Hyundai. Salesperson was very professional, knowledgeable, and it was refreshing to find a salesperson who was not pushy. I would recommend this dealership and my salesperson Joe to my family and friends. More

After buying two Hyundais from Vision, could not have been more pleased. Bob Agresti has been absolutely great! Very professional and great personality! Would buy a third when time comes. been more pleased. Bob Agresti has been absolutely great! Very professional and great personality! Would buy a third when time comes. More

I would like to specifically thank Joe from the auto service dept. He showed us constant patience and interested into making sure I am taken care of. I have worked customer service for 10+ years and I c service dept. He showed us constant patience and interested into making sure I am taken care of. I have worked customer service for 10+ years and I can say that he deserves recognition for his professionalism. More

This is a great store with much help when needed. My salesman and his GM both did everything they could do to keep me happy. One of my best buying experience Thank you salesman and his GM both did everything they could do to keep me happy. One of my best buying experience Thank you More