Vision Hyundai Henrietta Rochester

New car purchase : I have been purchasing new cars for over 40 years. Your sales person, Billy Blattner, is the best sales person I have ever had the pleasure to work : I have been purchasing new cars for over 40 years. Your sales person, Billy Blattner, is the best sales person I have ever had the pleasure to work with. More

Poor customer service I purchased my car on July 2nd of this year. The SD card for navigation was missing. When I purchased it, they said they kept it for safe keeping, a I purchased my car on July 2nd of this year. The SD card for navigation was missing. When I purchased it, they said they kept it for safe keeping, and would get it upon delivery. When I picked up the car, it was not there. They stated they would acquire me a new one, and it should take about one week. Six weeks later I still have not received it. They also offered me an extended warranty if I was interested. I have attempted to contact the dealer's business manager Tyler Castelli many times. He has NEVER returned my call. More importantly they issued me a temporary registration as they handled the documents with the DMV. It has been 45 days, and the temporary registration has expired. They were to transfer my plates from my old car to the new one, but have not done so as of yet. When I attempted to do this through the DMV I was told I cannot, as I need the title. So now I can't drive my vehicle. I have called there 18 times (all documented,) but have only received one return call and that was weeks ago. When you call the dealership they ALWAYS transfer you to voicemail, and the calls go unreturned. So at this point: 1. I cannot update the old software in my car as you need the navigation SD card to do so. 2. Obtain the extended warranty that I wanted to purchase. 3. Drive my car as the registration has expired. More frustrating than anything is the fact that only one of 18 phone calls was returned to me. They were very responsive till I turned over the payment to them. Good luck to others who purchase though this dealership. More

A Saved Deal loved Joe Foster glad handing me ; ) The dealership sold me 4 cars, really what else could they done, Completely satisfied is understatement. Vision H loved Joe Foster glad handing me ; ) The dealership sold me 4 cars, really what else could they done, Completely satisfied is understatement. Vision Hyundai has satisfied all my needs. I would return years down the road and do it again! Thanks to Billy More

Car lease We have dealt with Joe previously and were very satisfied, so when it came to leasing another vehicle, we knew we wanted to work with Joe again. We a We have dealt with Joe previously and were very satisfied, so when it came to leasing another vehicle, we knew we wanted to work with Joe again. We again had a pleasant and painless experience. More

Sonata James was great and extremely helpful! His personality was so welcoming and made me feel comfortable. I was concerned with 2 dents on the car due to l James was great and extremely helpful! His personality was so welcoming and made me feel comfortable. I was concerned with 2 dents on the car due to leasing and he made me feel secure with the extra insurance I purchased. More

lease this is my second lease and I don't know if I got the best deal for me. The salesperson I worked with for many years retired and I am not sure of the this is my second lease and I don't know if I got the best deal for me. The salesperson I worked with for many years retired and I am not sure of the one I got this vehicle from. More

Lease of Elantra Dealership had a welcoming feeling and the salesman who worked with me was very polite and knowledgeable. It was actually the most pleasant car buyi Dealership had a welcoming feeling and the salesman who worked with me was very polite and knowledgeable. It was actually the most pleasant car buying experience I have ever had. Hopefully my salesman will be there in 3 years when my lease expires. More

Mrs satisfied Hyundai owner! I love my Elantra! It's just the right price for my budget. Billy knows what I like and that's why I've been leasing cars from him for over 10 years. I love my Elantra! It's just the right price for my budget. Billy knows what I like and that's why I've been leasing cars from him for over 10 years. Thanks More

Vision Hyundai Henrietta A very smooth process. Billy Blattner even treated my son like the customer. I'm pleased I made the decision to get another Hyundai from Vision in H A very smooth process. Billy Blattner even treated my son like the customer. I'm pleased I made the decision to get another Hyundai from Vision in Henrietta. Great service department too. More

Happy Hyundai Owner I wasn't sure I would get a Hyundai after leasing the last years a Ford, but my salesman and his professionalism and thorough exploration of what I NE I wasn't sure I would get a Hyundai after leasing the last years a Ford, but my salesman and his professionalism and thorough exploration of what I NEEDED convinced me that I had found my next car! More