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Vision Hyundai Henrietta Rochester

Rochester, NY

4.5
1,041 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,041 reviews

October 27, 2023

Really great service and speedy as well I am very pleased with Vision Hyundai in Henrietta More

by jjulian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 25, 2023

I received friendly and prompt service. All my questions were answered . I was given free Inspections for the life if the vehucles. More

by LORIJEANOLIVER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 24, 2023

Extremely poor customer service and sales methods! Sales rep Vincent hung up on me. New owner should know that I’ve purchased my last two cars from that dealership and would never buy another one. More

by c.cope35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent
Oct 25, 2023 -

Vision Hyundai Henrietta Rochester responded

"C.cope35" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 24, 2023

Great service! My car overheated and had to be towed to shop. Got call right away with explanation of why car overheated. Car was repaired same day! More

by Rose2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 23, 2023

They always do a great job and do just what I ask of them. Great service team!! More

by ACRASSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 22, 2023

Courteous and prompt service. Service advisor explained when I arrived what was included and what to expect. More

by oaklandchaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 20, 2023

The service was friendly and courteous. It was a bit long for an oil change. More

by MATT_TROITSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 20, 2023

Easy process. Good price. Tim was extremely helpful helping me through the process of buying my car. Thank you! More

by csutton
Recommend Dealer
Yes
Employees Worked With
Timmy D
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

Tim was very professional, knowledgeable, and personable. He made the trade in and buy process seamless. Keep up the good work Tim! More

by marshallashley9962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timmy D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 19, 2023

I really wanted to like the service center but their communication is horrible. When I called, I asked to schedule an appointment when it was most convenient for them, meaning they had the time to atte More

by JENIRODRIGUES
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean?
Oct 19, 2023 -

Vision Hyundai Henrietta Rochester responded

We value and appreciate your business, Jeni. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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