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Vision Hyundai Henrietta Rochester

Rochester, NY

4.5
1,119 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,119 reviews

June 18, 2024

I was on my way to work at 515 pm on a Monday. . when I noticed one of tire registering as low. Tyler got me right in and out..fixed my flat and I was on time to work. Wow !!! Exceptional service a More

by JRUND
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
Jun 19, 2024 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 15, 2024

Any place willing to own up to their mistakes is good. These techs do what their employer tells them and when that makes a mess, they address the issue. More

by Captain Underwear
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Unsure
Jun 19, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

June 13, 2024

Came in for oil change, service did not reset for mileage or put mileage sticker in car. Service texted us the location but when we arrived they were adamant and rude that we were at the wrong locat More

by jdnelson494
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Matthew Melino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 12, 2024

Very friendly service personnel. Everyone was very helpful and listened to us. Would highly recommend. More

by SIMKINSJOANNE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
Jun 19, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 12, 2024

I took my leased Vehicle in for oil change & 7500 mile check.I was very pleased with how I was greeted & the amount of time it took. I also had the pleasure of seeing the salesperson & he was also very ni More

by Bev
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy D
Jun 19, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 11, 2024

My rep was very clear with communicating with me about my vehicle. The service was fast and friendly More

by ashleyrbrennan
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 19, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 11, 2024

I requested quick service time due to the fact I was caring for a family member, and the service rep assisted in my request and completed my oil change in under an hour. More

by maryannchristin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
Jun 11, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 09, 2024

Service was quick and thorough. Aaron was a top notch salesman that went above and beyond the call of duty. We didn't have to haggle much! Worry free financing! More

by carolbuckley145
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Aaron
June 09, 2024

Every time I come to vision Henrietta the staff is always helpful, very fast & efficient as I never have any issues. Matt was very kind & provided excellent customer service. More

by JM35904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt at the front desk for car services/appts
June 09, 2024

Service is always great! Matt in service was exceptional to deal with and I will continue using them for all service needs. More

by SKUDISH1432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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