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Vision Hyundai Henrietta Rochester
Rochester, NY
1,091 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts.
But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,091 reviews
January 16, 2025
Great service! Job done fast and efficient. Matt took care of me and did an excellent job! Job done fast and efficient. Matt took care of me and did an excellent job! More
by vikki61762
Verified CustomerEmployees Worked With
January 13, 2025
Had check engine light come on. Got me in right away.Diagnosed and fixed issue within an hour.No charge.Very satisfied Got me in right away.Diagnosed and fixed issue within an hour.No charge.Very satisfied More
by FSMHOUND
Employees Worked With
January 11, 2025
Because I left a message for a return call and was contacted expeditiously with a same-day opportunity for service on my critical issue, and upon arrival was warmly greeted despite internal constructi contacted expeditiously with a same-day opportunity for service on my critical issue, and upon arrival was warmly greeted despite internal construction and external frigidness, Mathew fully explained needed service with pricing, which I agreed to, and proceeded performing necessary measures allowing my vehicle continued operation, I give the Vision Hyundai, Henrietta dealership's Service Department highest marks in all categories. More
by johneharper009
Employees Worked With
January 10, 2025
The best service center in all of Rochester. I wouldn't take my car anywhere else when there's a problem. I wouldn't take my car anywhere else when there's a problem. More
by DDailor11
January 09, 2025
I've no longer an employee but still a customer for the service department! & that reason is because this GUY RIGHT HERE!! Matt is the best advisor, he's knowledgeable. Tylor, Matt, and Matt are the best t service department! & that reason is because this GUY RIGHT HERE!! Matt is the best advisor, he's knowledgeable. Tylor, Matt, and Matt are the best thing to happen to this Location. Stems from the leadership in the service department by Greg. Sadly I chose the wrong side of the business but greatful to have worked with these fellas. More
by iShouldveboughtaN
January 04, 2025
Told them exactly what was wrong with the car. Needed a coolant temp sensor. It was going open when ambient temp was below 20F or so. Scheduled appointment a week out. Was told at the appointment Needed a coolant temp sensor. It was going open when ambient temp was below 20F or so. Scheduled appointment a week out. Was told at the appointment they needed to order the part. Really? Told them I wanted a NYS inspection. Intentionally made sure the car had no codes and was driven far enough that it was ready. They unhooked the battery and did the repair before even thinking about the inspection, then told me a story about the car throwing a code. I wasn't born yesterday. They handled it totally wrong. When a customer calls and tells you you need a temp sensor and it sounds like they might know what they're talking about order the part! Then when the customer tells you they need a NYS inspection check for codes and do it before the repair. It's not rocket science. More
by Mbow9020
Employees Worked With
I have no desire to name names.
December 28, 2024
Great and friendly service, clean, waiting area, great experience Would recommend this dealership service department to everybody I know happy holidays experience Would recommend this dealership service department to everybody I know happy holidays More
by Pfico2
December 28, 2024
At checkin he was courteous and efficient. Subsequently he went above and beyond when fixing the fob. He was also helpful at checkout. Subsequently he went above and beyond when fixing the fob. He was also helpful at checkout. More
by WOOD27
Employees Worked With
December 23, 2024
Matt and his team went above and beyond when I was having problems with my vehicle. problems with my vehicle. More
by RCONWAY62
