Vision Hyundai Henrietta Rochester

Horrible Everything DO NOT BUY A CAR FROM ANY VISION DEALERSHIP! Worse mistake of my life, coming to this dealership. They will say and do anything to make a sale. Includ DO NOT BUY A CAR FROM ANY VISION DEALERSHIP! Worse mistake of my life, coming to this dealership. They will say and do anything to make a sale. Including promising to fix the rust spots on a used vehicle and then only painting over it, so it looks fixed but is still rusting from the inside out and in 3 months guess what's back on the car. When confronted with an unhappy customer they state that the warranty {that was purchased to protect the repair} will only be honored if there is a hole from the rust. So twice I have been back asking them to fix the rust the right way and all they are doing is sanding it down and painting over it. Stated that because we drove away after they made it look good that we accepted the repair and they are no longer going to deal with this issue. So something that was never "fixed" the right way like was promised to us at the time of the sale is now our problem to fix out of our own pocket. They won't even return the money for the useless warranty for us to fix the vehicle like they promised us in the first place. Apparently they don't care as long as they get their money. Typical used car salesman, lie and cheat people out of their money. Great job, never coming back here if you paid me. Worse mistake of my life, coming to this dealership. More

Dishonest workers I have gone in several times for my "free" oil change covered under warranty, but time after time I have been blatantly lied to. As a young woman, I f I have gone in several times for my "free" oil change covered under warranty, but time after time I have been blatantly lied to. As a young woman, I feel incredibly disrespected and taken advantage of. A list of over 10 items was handed to me and I was told that all these repairs were necessary (over $1,000 worth of fixes), not to mention that my car is is outstanding condition and less than 4 years old. Thankfully, I had an honest mechanic look at my car and show me how both my filters are pretty much new/in pristine condition and my belts are doing wonderfully, and all other things that I was told needed repairs were completely and absolutely false. If something is "brand new" and/or "stellar" condition why would you tell your customer that it needs repair/replacement? I'm appalled that I ever paid these people a penny out of my pocket. Won't be going back. More

Chuck was great he didnt make false promises "kept it real" and worked hard to get me and my husband the best deal possible! Thanks !! I will be back in less then 2 years! :) it real" and worked hard to get me and my husband the best deal possible! Thanks !! I will be back in less then 2 years! :) More

I had a very good sales experience here at Vision Hyundai. Salesperson was very professional, knowledgeable, and it was refreshing to find a salesperson who was not pushy. I would recommend this deal Hyundai. Salesperson was very professional, knowledgeable, and it was refreshing to find a salesperson who was not pushy. I would recommend this dealership and my salesperson Joe to my family and friends. More

After buying two Hyundais from Vision, could not have been more pleased. Bob Agresti has been absolutely great! Very professional and great personality! Would buy a third when time comes. been more pleased. Bob Agresti has been absolutely great! Very professional and great personality! Would buy a third when time comes. More

I would like to specifically thank Joe from the auto service dept. He showed us constant patience and interested into making sure I am taken care of. I have worked customer service for 10+ years and I c service dept. He showed us constant patience and interested into making sure I am taken care of. I have worked customer service for 10+ years and I can say that he deserves recognition for his professionalism. More

This is a great store with much help when needed. My salesman and his GM both did everything they could do to keep me happy. One of my best buying experience Thank you salesman and his GM both did everything they could do to keep me happy. One of my best buying experience Thank you More

The team at Vision took there time with me and were very professional. As a women I hate shopping for a car beacuse I always feel a bit confused or think that someone is trying to confuse me. With that said professional. As a women I hate shopping for a car beacuse I always feel a bit confused or think that someone is trying to confuse me. With that said I love my new Sonata! I want to give a special thank you to my salesman Joe Ingrassia, you were great with explaining all the information to me and making sure my kids (who were getting a little bored and restless) had some popcorn and balloons, which is just what they needed. Thanks again! More

Sales people,prices and service department are horrible.Dontt believe them they told me lie after lie.Go somewhere else and spare yourself a living nightmare. horrible.Dontt believe them they told me lie after lie.Go somewhere else and spare yourself a living nightmare. More

Went by 4/3/12 to look at the cars on the lot because I wanted to purchase a car for my son. Not one salesman came to acknowledge or greet me. I would have understood if a salesman had come to me and said wanted to purchase a car for my son. Not one salesman came to acknowledge or greet me. I would have understood if a salesman had come to me and said "we are busy right now, but we'll be right with you" - but not one salesman came. I walked the entire car lot, used the bathroom and still noone approached me. So I went to another car dealer down the road and purchased a new car instead of a used vechile. Vision Hyndai's service department at this location GREAT! The sales force need to take lessons from the them. More