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Vision Hyundai Henrietta Rochester
Rochester, NY
1,083 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts.
But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,083 reviews
January 17, 2016
Used to love them but not anymore In October 2015 I purchased a 2016 Elantra from Vision Hyundai in Henrietta. This is actually the fourth auto I have purchased from them in the past c In October 2015 I purchased a 2016 Elantra from Vision Hyundai in Henrietta. This is actually the fourth auto I have purchased from them in the past couple of years, but as of right now it will be the last with them. When I purchased my new car I was told by the salesman, the sales manager and finance associate; that I would be receiving a refund of over $1000.00 from the extended warranty I had purchased on the 2014 Hyundai I was trading in. They confirmed for me that the refund would be mailed to me from corporate within 45 days. It's now January 2016, and I still have not received any refund. Over the past 3 months I had tried working with my Salesman, the Sales Manager and the General Manager assuming they were helping me and the whole time was actually being lied to and strung along. So far the only result is realizing that Vision Hyundai has no loyalty to repeat customers, dishonest employees and a total lack of proper customer service. So thank you, Vision Hyundai of Henrietta, for proving to me that I was wrong when I used to believe there was a good honest car dealer out there. It's better that I know the truth before I buy my next car. More
by Disappointed repeat buyer
Employees Worked With
Sales manager and General manager
January 09, 2016
Great experience Staff was very friendly and informative about my new vehicle. Didn't feel pushed or pressured at all during my visit. Would definitely recommend to an Staff was very friendly and informative about my new vehicle. Didn't feel pushed or pressured at all during my visit. Would definitely recommend to anyone looking to buy a new vehicle More
by DCBATMAN86
Verified CustomerJanuary 08, 2016
Very easy transition/purchase I love my new car! With the overview at the dealership, I have easily transitioned to a newer Sonata. Thank you for the helpful service. I love my new car! With the overview at the dealership, I have easily transitioned to a newer Sonata. Thank you for the helpful service. More
by JMEE
Employees Worked With
Brandon Parker, Ron
January 03, 2016
Great! I thought that the car buying experience was very positive. Mike was very trustworthy, informative and was considerate of our needs. I would recommend I thought that the car buying experience was very positive. Mike was very trustworthy, informative and was considerate of our needs. I would recommend this dealership to others. More
by CATHYJO120
Employees Worked With
Mike, Salesman and Mark DiSalvo.
December 15, 2015
Excellent , was explained everything from the beginning. From the sale, fiancé and to the purchase and met the service dept. also. Everyone was professional, , was explained everything from the beginning. From the sale, fiancé and to the purchase and met the service dept. also. Everyone was professional, friendly and nice. More
by JMARINO222000
Employees Worked With
the salesman and finance person were great!
December 14, 2015
1,000% a very satisfied customer!!!! 1,000% SATISFIED!!!! HAVE BOUGHT NEW AND USED VEHICLES FROM THIS DEALERSHIP OVER THE LAST MANY YEARS AND KEEP COMING BACK BECAUSE THEY ARE HONEST AND 1,000% SATISFIED!!!! HAVE BOUGHT NEW AND USED VEHICLES FROM THIS DEALERSHIP OVER THE LAST MANY YEARS AND KEEP COMING BACK BECAUSE THEY ARE HONEST AND THEIR SERVICE WORK IS OUTSTANDING AND WILL KEEP COMING BACK AND RECOMMENDING THEM TO FRIENDS AND FAMILY AS LONG AS I LIVE!!!! More
by HANK46
Employees Worked With
Greg, the Service Manager and Gene Acke the Salesman
December 09, 2015
Buying a new car Very nice staff and enjoyed my visit & my new car. Stop in and visit your vision Hyundai dealer today and drive away with a very dependable car. Very nice staff and enjoyed my visit & my new car. Stop in and visit your vision Hyundai dealer today and drive away with a very dependable car. More
by SHAYRUSHMAN
December 08, 2015
Ron Dragoone Jr. is an excellent salesperson I have been to another dealership in my area before (Fuccillo Hyundai of Greece) and they were an awful experience. Vision Hyundai of Henrietta was a I have been to another dealership in my area before (Fuccillo Hyundai of Greece) and they were an awful experience. Vision Hyundai of Henrietta was a much better experience. Ron Dragoone Jr. was the right guy for me to buy a vehicle from. He was knowledgable, polite, respectful, pleasant and friendly and listened to our needs and limits. He provided me with excellent customer service and followed up with me to make sure things were going well with the vehicle. I would highly recommend him to others. Great job, Ron Jr.! More
by RAJEEVMARA
Employees Worked With
Ron Dragoone Jr.
December 07, 2015
Hyundai Love! I have been a loyal Hyundai customer for over 20 years. I have enjoyed watching Hyundai improve and progress throughout the years. I have always had a I have been a loyal Hyundai customer for over 20 years. I have enjoyed watching Hyundai improve and progress throughout the years. I have always had a wonderful experience in service and purchasing of my Hyundai's. The gentleman I deal with makes me feel like family. I enjoy seeing he & his wife when I am at the dealership. More
by PEG0
Employees Worked With
Mark DeSantis
December 04, 2015
Bought my first new car from Vision Hyundai Henrietta. My sales rep, finance rep, and sales manager were great people. In general, I found them to be super friendly, helpful, professional, and fair. Woul My sales rep, finance rep, and sales manager were great people. In general, I found them to be super friendly, helpful, professional, and fair. Would recommend my sales rep Joe Ingrassia to anyone. More
by MKARAFON
Employees Worked With
Joe Ingrassia, Joe Foster
