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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
809 Reviews

809 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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September 03, 2020

Very nice staff, quick service, and plenty of effort to locate discounts or eligibility for free services. I’ve had my Jeeps serviced at this dealership for years with total satisfaction. More

by scheg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
August 31, 2020

My experience goes back to the very first visit in January 2019 with the service guy named Dan. He was kind and very helpful when I first purchase my Town and Country from another Vision location. I More

by VGooden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Jordan, Scott
August 23, 2020

Ron Kyle's team is always professional, friendly and helpful! I trust them completely with their advice and my vehicle. Highly recommend the service team! More

by darlingirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
August 20, 2020

Fast and reliable service only took 35 minutes to complete the oil change Truck was sanitized after they finished very courteous staff no hassle very fast More

by bobyockel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
July 23, 2020

Jordan was very helpful and communicated everything. Scheduled online. He communicated steps that were taken. He let me know when the car was done, and their hours to pick up. Thanks. More

by Sowencell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
July 16, 2020

Always had great service at great price. Not today. Charged $130 got done thing another dealer quoted me $40. New service person is horrible. If he continues to be there I will start thinking about goi More

by JM
Recommend Dealer
No
Employees Worked With
Jordan according to invoice.
June 17, 2020

I have always had excellent service at Vision. I usually work with Dan, but my experience with the team has been very positive. They are efficient, professional, and communicate any work that needs to be d More

by amywade07
Recommend Dealer
Yes
Employees Worked With
Dan
June 13, 2020

This dealership is the worst. 3 out of 4 times they touched my new SRT challenger they DAMAGED it. Do NOT buy from them!! High volume sales is all they care about!!! More

by dedgett
Recommend Dealer
No
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kyle- service manager , Bill Ryan, Joe P.
May 12, 2020

I was running at least 10 minutes late. They took my car, oil change and inspection. I was out less than an hour. Very g More

by Debbiep5
Recommend Dealer
Yes
Employees Worked With
Poluch
May 09, 2020

Proffessional, polite, and very conciderate personal Hi, when I go to Vision for Service I can always expect to receive the most professional , and knowledgeable people to deal with concerns, and to perf More

by dattalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
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