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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
813 Reviews

813 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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March 04, 2021

The service department is as friendly and knowledgeable as they can be. Will never do service anywhere else. Customer for life. I have other brand vehicles and they still take care of me. More

by rmoraza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill W., Joe P., Ron K., Jeff F., Alex J., Elizabeth L., Dan P., Brendan Schwartz
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your 5 star rating! We truly appreciate your customer loyalty to the Vision Automotive Group!

March 04, 2021

Routine maintenance for oil change and tire rotation. Dropped off and picked up w/o any issues. Scheduling appt was easy and very satisfied w/ whole process. More

by GOLFMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron K., Elizabeth L., Dan P., Brendan Schwartz
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback! We appreciate your business!

March 04, 2021

This is my fourth vehicle from this dealership. By far working with Joe Cicone was best experience I've had. Hands down. Will work with Joe again. More

by TERRY_SORBO
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan G.
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Terry! This is wonderful to hear and we couldn't agree with you more, Joe Cicone is fantastic! Thank you for being a loyal customer to the Vision Automotive Group!

March 03, 2021

Flexible, responsive, fast, and fair! I felt comfortable and trusted their assessments and recommendations. Would definitely recommend to family and friends, and will use again. More

by jasonw517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cannot recall actual mechanic/technician, but he was excellent., Ron K., Elizabeth L., Dan P., Brendan Schwartz
Mar 03, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We appreciate your positive review about your recent experience with us and thank you for your kind words!

February 20, 2021

Vision always treats me phenomenally. Their customer service and service to my vehicle has always been above and beyond exceptional. I will definitely continue to use them for all my dealer needs. More

by hypnojw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe P.
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We're so glad that we were able to go above and beyond your expectations! We strive for excellent customer service here!

February 17, 2021

Excellent service as alway. Everyone is courteous, friendly and attentive to all my requests. Booking appts is easy and service is quick. Would recommend to friends. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe P.
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Dave! We are happy to hear that you had an excellent experience! Your recommendation means so much to us and we're so happy to have earned it. We hope to see you soon!

February 10, 2021

The service coordinators are professional and knowledgeable. Dan is always extremely pleasant. I have been going to this dealership for the past four years because of them. More

by tpek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan-service coordinator
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to write out such a great review of Dan and the Vision team! We appreciate your support and your continuous business with Vision Chrysler Dodge Jeep Ram of Penfield!

February 02, 2021

Dan and the rest of the service department are the best!! Very professional staff. They go out of there way to make sure the customers are satisfied More

by Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Betty! We couldn't agree with you more, Dan is fantastic! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you!

January 29, 2021

There is one man who has changed my perception about this dealership. Ron Kyle the service manager and his team. They are very professional, service oriented, and customer centric and always go above and bey More

by Mian951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kyle Service Manager No 1, Doug Bissell, Bill W., Bill Ryan
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

This is wonderful to hear! Ron Kyle and his team pride themselves to ensure our customers have a 100% Truly Exceptional Customer Experience. From your review it sounds like we have achieved this! If you ever need anything in the future please let us know.

Jul 06, 2021 -

Mian951 responded

Ron Kyle and his service team are the best.Always provide best customer service.

January 24, 2021

Exceptional service! Polite, respectful, and friendly. They are great about explaining things as they go. From start to finish they provide a top notch experience! More

by M. Elphick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pieters, Ron Kyle
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

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