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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
813 Reviews

813 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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March 16, 2021

I had an issue with my Town and Country. Vision Dodge resolved the issue and repaired the car quickly and kept me informed. GOOD JOB! More

by rbray001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We are happy to hear we were able to resolve the issue for you! Thank you for taking the time to leave such a positive review!

March 15, 2021

Service Department is top notch!!!Great work and very Service Department is top notch!!! Great work and very professional. Ron Kyle is outstanding to deal with and always goes above and beyond for the More

by solocop69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat M., Ron K.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your praise and kind comments about our team! We appreciate your support!

March 13, 2021

I am very happy with this service Sevice adviser Dan Pieters was very Helpful I will recommend to all my family and friends .only Concerns was delayed on the parts I have to wait longer for Parts More

by ASTRITGAXHA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan P.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We are happy to hear that you had a wonderful experience with Dan! Your recommendation means so much to us and we're so happy to have earned it. We hope to see you soon!

Mar 24, 2021 -

ASTRITGAXHA responded

I like Servicing my car there the service writers are very responsible and very professionalsMy car was done is the time that was promised

March 13, 2021

Dan never ceases to be the best Service Tech! Work great and problem solved. Always a pleasure. What else can I say!!!!!!! A diamond in the rough! More

by ceal58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi! We couldn't agree with you more, Dan is fantastic! We appreciate your kindness and thank you for choosing the Vision Automotive Group!

March 12, 2021

In and out quick . Rverything done great. I book online show up and everything gets taken care of . Too bad you can not get more parking. Dealership kind of cramped More

by BLAKELY18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill W., Elizabeth L.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Our service department holds its services to highest of standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

March 09, 2021

Service dept. Is fantastic! Ron always is friendly and personal and professional He always goes above and beyond to make sure you understand the work that is being done to your vehicle. His service writer More

by GENNYLIGHT55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Poluch, Ron K., Elizabeth L., Dan P., Brendan Schwartz
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi! We couldn't agree with you more, Ron is fantastic! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

March 08, 2021

Your staff is very friendly and helpful. We came in for an oil change and inspection. Took an hour as expected and left with no issues what so ever. We had a bad experience with another dealership not reso More

by striker444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth L.
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We're so glad that we were able to go above and beyond your expectations and sincerely thank you for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2021

Prompt service, great quality, ideal conditions to sit and wait for the work to be completed. Can't recommend any VISION dealership enough. I will continue to keep coming. More

by LORI.LOCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth L.
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Lori, we're glad to hear you enjoyed your visit! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

March 08, 2021

I love the whole vision team. Normally people can't say that about a dealerships service department. I recommend my mechanic James Baker at Vision Jeep in Penfield to everyone I know. I live in Hamlin and More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Baker in the Service Department - 5 Stars, Bill W., Joe P., Paul Scarpulla
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Kelly, thank you so much for taking the time to write out such a great review of James and the rest of the Vision team! We appreciate your support and your continuous business with Vision Chrysler Dodge Jeep Ram of Penfield!

March 05, 2021

Ron and his team in Penfield are awesome. Extremely accommodating to the needs of customers. They not only are kind and helpful. They are also professional and understanding More

by davidjwatt3020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron K., Elizabeth L., Dan P., Brendan Schwartz
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

David, reviews like this give us motivation and help us ensure we provide high-quality care to every customer. Thank you for providing your feedback and have an excellent day!

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