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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
914 Reviews

914 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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August 16, 2021

Great service, my oil was changed quickly and the guy at the service desk was helpful and efficient. I will continue to return for maintenance and services. More

by irelanjm12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
August 12, 2021

Honest appropriate service rendered, past and present. Car delivered in time as promised. No charge fir simple adjustment of noise producing shield. Oil change done too More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
August 12, 2021

Recently had my Chrysler in for service and as usual Dan and other employees were very professional and courteous in resolving my problem. Whenever I have an occasion to need any attention for my vehicle it More

by enanrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P., Brendan S.
August 11, 2021

Fast, courteous service. From arrival until service was completed, everyone was professional, friendly and conscientious. Vision service department never fails to make me feel important and appreciated More

by Nbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
August 10, 2021

I paid $1800 in repairs for check engine light issues and when I asked how all these things happened on a jeep with less than 45k miles I was told "Things happen" That is the best explanation that can be pro More

by SEABEEMOM2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No clue who worked with when I came to pick up the vehicle and was given that very unsatisfactory response , Jim McClarrie
August 06, 2021

I recommenced Vision Service Center to everyone. I don't worry about being taken advantage of like I have in the past going other places. My service person Jim Dengal always explains everything he is doing More

by CEGOLDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan P., Astrit Gaxha
August 04, 2021

I requested a new York state inspection and a 40k mile service. I left the dealer with a failed inspection after a $2,000 estimate to repair. Incredible for a low mileage truck. And they never perform More

by anthonyvigs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Baker
August 03, 2021

I recommenced Vision Service Center to everyone. There are 2 other Jeep Dealerships/Service Centers that are much closer for me. I make the trip because they always do an great job. I don't worry about More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P., James Baker
August 03, 2021

Fast service knowledgeableDetailed any service I may Fast service knowledgeable Detailed any service I may need in the future. Did the service on my jeep under the time I thought it would take. More

by LMCH4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan S.
July 31, 2021

Every time my wife or myself need service done , the atmosphere is friendly, professional and efficient. A well run service department with a lot of quality people More

by markintini1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin O'Connor, Brendan S.
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