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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
813 Reviews

813 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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March 22, 2021

Have purchased my last 2 vehicles from them and likely will purchase my next. The service department is trustworthy and accommodating. My purchasing experience was even great and tailored to make me feel More

by Dposella81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron K., Dan P.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your praise and kind comments about our team! We appreciate your support!

March 20, 2021

Service people are always friendly, professional and knowledgeable. I’ve been taking my Jeeps there for years and they do excellent work. Jim, Ron, Elizabeth and Astrit are a pleasure to work with. More

by CEGOLDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill W., Ron K., Elizabeth L., Dan P.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi! We couldn't agree with you more, Jim, Ron, Elizabeth, and Astrit are fantastic! We appreciate your kindness and thank you for choosing the Vision Automotive Group!

March 19, 2021

Thank you for the outstanding service on my vehicle Dodge Ram 1500 classic and for having it ready on time and the cleanest of the facility I appreciate it thank you. More

by ODS616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you so much for your high rating! We truly appreciate you taking the time to write out such a fabulous review of our team here at Vision Chrysler Dodge Jeep Ram of Penfield!

March 18, 2021

Service area is always friendly, professional and knowledgeable. I’ve been taking my Jeeps there for years and the do excellent work for a fair price. Liz, Dan, Jordan and the rest of the service sta More

by rbs9299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth L., Jordan Poluch
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

This is wonderful to hear! Our service department holds its services to highest of standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

March 18, 2021

Always get great, quick service there. Also, staff is considerate and friendly. The waiting room is comfortable and the actual wait usually not too long. More

by bpoluch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan G., Jordan Poluch
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your 5 star review! We appreciate your feedback and hope you have an amazing day!

March 17, 2021

They did what they said they would do and communicated same in a timely manner.. the price quoted was what I was billed. Very satisfied!! More

by BWILLIAMSON13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Poluch
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Joe Provvidenza, our General Manager, and his team pride themselves to ensure our customers have a 100% Truly Exceptional Customer Experience. From your review it sounds like this was achieved! If you ever need anything in the future please let us know.

March 17, 2021

Jordan was very easy to work with and knowledgeable in areas I needed. I feel there was no question he wasn’t able to answer. More

by Snowrider5833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Poluch
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We couldn't agree with you more, Jordan is fantastic! Thank you for being a loyal customer to the Vision Automotive Group!

March 17, 2021

I'll be coming back for service and for my next vehicle purchase. Jordan at the service desk was great. Very knowledgeable and courteous staff. More

by Nlitto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Poluch
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We are happy to hear you had a great experience with Jordan and the rest of the team! We appreciate your 5 star review!

March 16, 2021

Big thanks to Ron in service!! He really helped. Thanks again! I do really appreciate his help getting my steering wheel issue resolved. Thanks again. More

by SWEETMORNINGMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron K.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We're glad to hear you enjoyed your visit with Ron! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

March 16, 2021

Service was excellent as always. Dan is a great employee who takes good care of the customers and gets them in and out in a timely manner. More

by crisz62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

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