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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
813 Reviews

813 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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May 27, 2021

Took forever to get my car when I was supposed to pick it up they were all standing around on their phones and could care less that we were waiting to go to work More

by 555559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan P.
May 27, 2021

Quick, friendly, an to the point!!! It was a great experience I would recommend anyone to get service here for sure. Thanks for my new truck and a great service team!!! More

by rheiney3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roth, Andrew L.
May 26, 2021

Always always feel taken care of at this dealership! Someone is always around to greet and help you and the guys back in the auto shop are very friendly, organized, and efficient. Thanks again everyone. More

by Sf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P., Jordan Poluch
May 24, 2021

I am always pleased with my experiences at Vision Dodge! Efficient, professional and knowledgeable! Dan in the Service Department makes my visit an enjoyable one! More

by LGINNANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
May 24, 2021

Very appreciative of Jim squeezing me in, but don't know that problem was resolved, since it is intermittent. Replacing fuse may resolve per YouTube. More

by fburt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan P.
May 19, 2021

I have been a customer of Vision Dodge/Jeep for many years. Every service experience has been good. Service department AOK ! Keep up the good work ! More

by elicoatingsinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth L., Dan P.
May 19, 2021

Service above and beyond. They got me in quickly and fixed the "Hood Open" condition on our new 2021 Jeep Grand Cherokee. A very welcoming group of service professionals. Also a Thank You goes to Bill W More

by RMCGLYNN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill W., Mark Jenkins
May 18, 2021

From Sale with Jeff to my first service...Fantastic service, great customer communication and awesome car. Went above and beyond to meet our expectations. Recommend highly! More

by vtmcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff F.
May 17, 2021

Service department crew are very courteous, especially Mark. He was honest and took care of me with what I needed done on my Jeep. He was straight forward with the price and I was in and out in about an h More

by aaespalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Poluch, Mark Jenkins
May 17, 2021

Incredible service also they got me in and out as always. Thank you Dan Pieters Jim McClarrie I have never had a bad experience at Vision More

by GOLFPROGARTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron K., Dan P., Jim McClarrie
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