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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
743 Reviews

743 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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April 15, 2021

They always take great care of us. Responsive, courteous, and handle fix things right the first time. I trust them and will continue to take our car there for service. More

by scpgmp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron K.
Apr 20, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Vision!

April 14, 2021

Dan personally came out and checked out my tire tread when I brought my Jeep in for an oil change. With my inspection coming at the end of March, he prepared me in advance that new tires were definately More

by lilshmoe
Recommend Dealer
Yes
Employees Worked With
Elizabeth L., Dan P.
Apr 20, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Sandi! Thank you again for taking the time to let us know how we did! We are happy to hear you've had exceptional experiences and look forward to your next visit!

April 14, 2021

Love vision. Ron E is the best! Thank you for always taking care of my vehicle needs. The sales people rock too! Definitely recommend to friends and family. More

by thegame9e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Ebersold Jr. , Joe P., Dan P., Robert Crowder
Apr 20, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to post a review! Your continued business is truly appreciated!

April 12, 2021

Ron and Dan are always excellent to deal with. I'll miss having John as my mechanic, but understand the Outer Banks had been calling him for awhile. More

by NICKC
Recommend Dealer
Yes
Employees Worked With
Ron K., Dan P.
Apr 20, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Nick! Thank you so much for your feedback and for taking the time to leave a positive review!

April 12, 2021

Friendly, timely. Easy to make appointment online. Nice to see familiar faces when i arrive, nice waiting area. New models on the floor while I waited. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
Apr 20, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We're glad to hear you enjoyed your visit Tim! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

Apr 20, 2021 -

Tim responded

I am TOM, not Tim

April 11, 2021

As a first responder I understand the menaing of service, maitenance and preparedness. I have been with the Vision Group for over 15 years and trust the team with my family because they service all my cars. More

by JFDINOLFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Massimo Castelli, Joe P., Ron K., Dan G., Jeff F., Elizabeth L., Dan P., Robert Crowder, Eric D., Jordan Poluch
Apr 20, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you and your family for your business with the Vision Automotive Group!

April 09, 2021

Ron Kyle and his team always provide exceptional service on my vehicles, and I have been buying them at this location for over 20 years! More

by DKELLER8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron K., Elizabeth L., Dan P., Jordan Poluch
Apr 20, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Ron Kyle our Service Manager, and his team pride themselves to ensure our customers have a 100% Truly Exceptional Customer Experience. From your review it sounds like this was achieved! Thank you for your continuous business!

April 09, 2021

As always, I was treated with respect and friendliness. My car was ready when I was told it would be. I was told about future repairs I might need, but not pressured to have anything done that didn't nee More

by baillierose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth L.
Apr 20, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your praise and kind comments about our team! We appreciate your support!

April 08, 2021

Most amazing staff...we have been customers for almost 20years and will not go anywhere else!!!! All the staff from sales to service to parts..etc..Amazing! More

by GHICKS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron K., Elizabeth L., Dan P., Jordan Poluch
Apr 20, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We appreciate your 5 star review and thank you for being a loyal customer to the Vision Automotive Group!

April 07, 2021

You go there to get good service and some employees don't know how to treat their clients. Some of them look like they don't want to take care the complain we have. My personal opinion doesn't recommend a More

by CISCOMIRANDA65.FM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : You have a new employee and he is really good,he is a young gentleman, Ron K., Dan G., Elizabeth L., Dan P., Scott B., Jordan Poluch
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