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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
737 Reviews

737 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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June 08, 2021

Service is always slow and then you have different stories. Third time in a row they didn't get done in a timely manner and communication bad. Don't know who I worked with More

by JIMSTUVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Elliott
June 05, 2021

The People at vision are always nice and respectful. I always enjoying going there to get any work done. Dan is always waiting with a smile. More

by gino10xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
June 03, 2021

The service department at vision always takes great care of my vehicle. They are efficient, courteous, and thorough every time I come in. They have my trust, and my business! More

by mar62884
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P., Ron E.
May 31, 2021

Outstanding service! In and out in less than 40 minutes. Ron and his team in the Service Dept are very pleasant to work with. Highly recommended! More

by CHRISMOORE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron K., Mark Jenkins
May 27, 2021

Took forever to get my car when I was supposed to pick it up they were all standing around on their phones and could care less that we were waiting to go to work More

by 555559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan P.
May 27, 2021

Quick, friendly, an to the point!!! It was a great experience I would recommend anyone to get service here for sure. Thanks for my new truck and a great service team!!! More

by rheiney3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roth, Andrew L.
May 26, 2021

Always always feel taken care of at this dealership! Someone is always around to greet and help you and the guys back in the auto shop are very friendly, organized, and efficient. Thanks again everyone. More

by Sf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P., Jordan Poluch
May 24, 2021

I am always pleased with my experiences at Vision Dodge! Efficient, professional and knowledgeable! Dan in the Service Department makes my visit an enjoyable one! More

by LGINNANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
May 24, 2021

Very appreciative of Jim squeezing me in, but don't know that problem was resolved, since it is intermittent. Replacing fuse may resolve per YouTube. More

by fburt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan P.
May 19, 2021

I have been a customer of Vision Dodge/Jeep for many years. Every service experience has been good. Service department AOK ! Keep up the good work ! More

by elicoatingsinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth L., Dan P.
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