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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
916 Reviews

916 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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September 22, 2023

Well, this dealership has been one of the best I’ve dealt with in many years. All the people there are more than willing to help you, especially Dan in service. He goes above and beyond the call of duty to h More

by DARCIMILLER922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron K., Dan G., Elizabeth L., Dan P., Alex T., Jonathan P., Brendan S., Edgar Quinones
September 22, 2023

Always helpful and very kind and respectful Knows how to deal with disrespectful people with kindness and with a smile. More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Dan P.
September 05, 2023

Vision Jeep is no longer providing the free oil changes even though it was written into my sales contract. After 23 years of Jeep service here, I will no longer patronize the establishment. Awful example o More

by Gio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan P.
August 23, 2023

Where do I begin with this shop. The same place I bought my 2018 jeep renegade. I brought my car there after it got flooded out in the rain I told them that they ignored it. They pro More

by paulbowls08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth L., Dan P., Jonathan P., Brendan S.
January 19, 2023

This is the second or third time using this dealership. . My wife had a Jeep Patriot and now my daughter's Jeep Compass. Each visit I was treated with respect and courtesy. This a stark difference from th More

by amazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Nowicki Service advisor (Awesome!)
September 17, 2022

The vision dodge store is awesome. They always take good care of their customers and always keeps them updated on their car. If you ever need work done on your car and want someone goo More

by Tylor barnhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron K.
September 16, 2022

The service center is awesome in particular Dan Pieters , very customer focused. I continue to use vision for all work on my jeep rubicon More

by Mking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
September 16, 2022

Prompt service. Courteous and friendly atmosphere. The waiting room was clean and truck was delivered on time. More

by ddewind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P., Brendan S.
September 15, 2022

They fixed the issue that I mentioned and also advised of other issued that needed to be addressed but didn't push to get them done. Everyone was very friendly. More

by dkellar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elliott, Elizabeth L., Dan P.
September 12, 2022

Had warranty service on 2918 Trackhawk. Service department took charge on ordering parts and installed them in an hour. Very responsive and highly recommend Vision Dodge. More

by dmdeleo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
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