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Vision Buick GMC - Service Center

Rochester, NY

4.0
696 Reviews

696 Reviews of Vision Buick GMC - Service Center

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June 30, 2025

My first oil change I had 3000 miles that put on it and cost 269.not happy More

by ava4gaeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Great customer service and very quick turnaround time for my repair, Vision always takes care of my Buick Encore GX needs More

by mweaver02031992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

The dealership sales team is extremely nice. They worked with us in completing a deal for us. The service department is excellent. More

by carrie.solomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

There is oil all over my engine not happy I'm very pissed off and might not go back More

by vincentcolon93
Recommend Dealer
No
Employees Worked With
Donna was great technician has oil everywhere
June 28, 2025

They were very friendly and worked very swiftly to replace my front windshield wiper no questions More

by DJMANARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Service was good the video was especially showing the customer whthey would be repairing and completing the work in a timely matter. More

by rgrant3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

People very friendly. Did a thorough jjob of analyzing issues . Felt like they were koneslt More

by GKLEBES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

It was fast easy and the service tech sent me a video explaining everything they were doing. More

by MITCH1822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

I have dealt with Joe the past two years when I leased a car. He was and is very friendly and has always been there with any questions or concerns I may have. The people in the service department have alw More

by elongoba02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Knight
June 22, 2025

The services performed were completed the first time, on time as promised. Would definitely return for service in the future. More

by SFEDUNYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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