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Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I have purchased my last 7 GMC vehicles from Bob Hastings. The service department is very efficient and friendly - but most of all they are honest when it comes to informing you if a problem is fou Hastings. The service department is very efficient and friendly - but most of all they are honest when it comes to informing you if a problem is found. The work is done on time and the shuttle is available if you need to use it. I am very happy with this dealership. More
My experience is always great. I received a timely notice of service needed for oil change. I called and got an immediate appointment. I waited for the service to be completed and was thoroughly satisfied wi of service needed for oil change. I called and got an immediate appointment. I waited for the service to be completed and was thoroughly satisfied with how I was treated and how the work was performed. Thank you More
always a great relationship, quality work, fast service always go the " extra mile " I always recommend to all my friends and family that need collision work done always go the " extra mile " I always recommend to all my friends and family that need collision work done More
Everyone if very helpful and friendly. I was so leary about bringing my Saturn to a new place for service, but all of my fears have disappeared. Everyone DOES make me feel like a valued customer....even about bringing my Saturn to a new place for service, but all of my fears have disappeared. Everyone DOES make me feel like a valued customer....even though I didn't purchase my car there. More
I called and explained my problem. I was told to come right away to the service department. The car was taken in as soon as I got there. The problem was solved and I was on my way within a half hour. Gre right away to the service department. The car was taken in as soon as I got there. The problem was solved and I was on my way within a half hour. Great service! Thank you. More
I took my car in for oil change and inspection. When it needed extra work they worked to get it finished and back to me the same day because I needed it the following morning. needed extra work they worked to get it finished and back to me the same day because I needed it the following morning. More
I am always impressed with the excellent work Michelle does, and this visit was no exception. Also, the diagnosis of my problem by the technician was accurate and the problem was solved effectively. does, and this visit was no exception. Also, the diagnosis of my problem by the technician was accurate and the problem was solved effectively. More
Jim took me in without appointment as warning came up for ABS and traction control the previous evening. He couldn't promise he would do it the same day, but is was completed by early afternoon. Very pleas ABS and traction control the previous evening. He couldn't promise he would do it the same day, but is was completed by early afternoon. Very pleased with the fast service. More
I called mid-day on a Monday and Michelle was able to fit me in. I had noticed some odd braking noise and sure enough, I needed new front brakes. Part of it was covered under warranty, part was not (which me in. I had noticed some odd braking noise and sure enough, I needed new front brakes. Part of it was covered under warranty, part was not (which I don't understand). Service was great and they got me out in time for dinner. Thank you, Hastings! More
Jim is always easy to work with and goes out of his way to accomodate me if he can. I appreciate his effort to recharge my air conditioner on short notice. to accomodate me if he can. I appreciate his effort to recharge my air conditioner on short notice. More