Back

Vision Buick GMC

Rochester, NY

4.0
807 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
Contact Dealership

800 Panorama Trail South

Rochester, NY

14625

Directions

By Type

Showing 807 reviews

May 12, 2012

The vehicle offered on the web did not exsist. We wasted time and gas to drive there 34 miles away. We were told it was the wrong photo we were looking at. Must be the tour of the inside of the truck was fa More

by harv1
Customer Service
Recommend Dealer
No
Employees Worked With
Tony Tellez
May 25, 2012 -

Vision Buick GMC responded

We completely understand your frustration, and we are VERY sorry that the pictures on this vehicle were incorrect. The vehicle described was in-stock and available for purchase at the time of your visit. Unfortunately, while the written description of the vehicle and the price posted were 100% accurate, having the wrong pictures assigned to that particular vehicle was an oversight on our part. Since receiving your comments, we have put in place a new system for reviewing each and every vehicle that is listed on our site on a daily basis, so we can avoid this issue in the future. We would like nothing more than to restore your faith in our Dealership, so please let me know if I can help you find the vehicle you are looking for. Again, I apologize for this error. -David Stoetzel, President

May 07, 2012

Everyone I dealt with on the day of my appointment was professional and friendly. There was coffee in the waiting room. My wait was shorter than estimated. And everything was completed to my satisfaction. More

by Brianfrye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Jim Pilosi, Jerry Harden
May 05, 2012

I came in for a oil change and a head light out and they found drive link bushing that was bad. I didn't know it was bad, couldn't fell anything was wrong. It could have created a bigger problem if they did More

by stevewanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Arnold, Jim Pilosi
May 04, 2012

Quality service department with experienced and professional staff. I have leased a number of cars from Bob Hastings Buick-GMC as well as having them serviced and have always had a very good exper More

by vaisey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A., R C Cavalcanti, Jerry Harden
May 03, 2012

Steve Page was helpful and very patient in answering my questions regarding my purchase of a 2012 Buick Lacrosse. I have dealt with Hastings for several years. Their service dept. is excellent. More

by kayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Page, George Lazor, Tim P.
May 03, 2012

Always proptly take care of-staff friendly,courteus, and informative. Leo Haller is always helpful in discussing the various options. I always recommeend your facility to my friends!!! More

by unclekugie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
May 01, 2012

THE EMPLOYEES AT BOB Hastings was very respected and was very friendly to me They call me by name and does not try to sell or talk me into a sevice i do not need. that is rare in most dealer ships. I bee More

by Jeannie Reitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
April 30, 2012

Bob Hastings made getting my car looked at simple! I was able to make an appointment online; it was confirmed quickly, and I even received a reminder e-mail. I dropped off the car for an oil change and a " More

by klmcshane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, George Lazor, Tony Tellez
April 30, 2012

The Hastings Team provides excellent service. I have been consistently impressed by their commitment to dealing with me fairly, answering my in-depth questions, checking for warranty coverage, etc. I will st More

by jdhawkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
April 28, 2012

As always, excellent service!!! The staff could not be any friendlier or more helpful and my car always comes back to me like it was the day I bought it. More

by bjencik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
...
70
...