Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 807 reviews
The vehicle offered on the web did not exsist. We wasted time and gas to drive there 34 miles away. We were told it was the wrong photo we were looking at. Must be the tour of the inside of the truck was fa time and gas to drive there 34 miles away. We were told it was the wrong photo we were looking at. Must be the tour of the inside of the truck was fake also. We were lied to about what was there and certainly are not happy and certainly will let all of the people know just how screwed we feel. We will be happy to never return to your dealership again or believe what is on your site. More
Everyone I dealt with on the day of my appointment was professional and friendly. There was coffee in the waiting room. My wait was shorter than estimated. And everything was completed to my satisfaction. professional and friendly. There was coffee in the waiting room. My wait was shorter than estimated. And everything was completed to my satisfaction. More
I came in for a oil change and a head light out and they found drive link bushing that was bad. I didn't know it was bad, couldn't fell anything was wrong. It could have created a bigger problem if they did found drive link bushing that was bad. I didn't know it was bad, couldn't fell anything was wrong. It could have created a bigger problem if they didn't find it. I'm glad they check more than what the're asked to do. More
Quality service department with experienced and professional staff. I have leased a number of cars from Bob Hastings Buick-GMC as well as having them serviced and have always had a very good exper professional staff. I have leased a number of cars from Bob Hastings Buick-GMC as well as having them serviced and have always had a very good experience. I would certainly recommend this dealership. More
Steve Page was helpful and very patient in answering my questions regarding my purchase of a 2012 Buick Lacrosse. I have dealt with Hastings for several years. Their service dept. is excellent. questions regarding my purchase of a 2012 Buick Lacrosse. I have dealt with Hastings for several years. Their service dept. is excellent. More
Always proptly take care of-staff friendly,courteus, and informative. Leo Haller is always helpful in discussing the various options. I always recommeend your facility to my friends!!! informative. Leo Haller is always helpful in discussing the various options. I always recommeend your facility to my friends!!! More
THE EMPLOYEES AT BOB Hastings was very respected and was very friendly to me They call me by name and does not try to sell or talk me into a sevice i do not need. that is rare in most dealer ships. I bee very friendly to me They call me by name and does not try to sell or talk me into a sevice i do not need. that is rare in most dealer ships. I been buying cars there for over 20 years The service department is the best i have ever been to. I can't say enough about Jim and Jerry. And the girls. thank you for asking my opinion. Jeannie More
Bob Hastings made getting my car looked at simple! I was able to make an appointment online; it was confirmed quickly, and I even received a reminder e-mail. I dropped off the car for an oil change and a " able to make an appointment online; it was confirmed quickly, and I even received a reminder e-mail. I dropped off the car for an oil change and a "check over" - my back door had been sideswiped, and I wanted to be sure that nothing was going on with the car before I travel. The folks at Bob Hastings gave the car a complete once over, even checking the tire pressure in my spare "just in case" anything happened while I was on the road. I loved having the full report on all the systems that were checked when I went to pick up the car. Plus, the work was done much faster than I'd expected - before I was even free to pick up my car! More
The Hastings Team provides excellent service. I have been consistently impressed by their commitment to dealing with me fairly, answering my in-depth questions, checking for warranty coverage, etc. I will st consistently impressed by their commitment to dealing with me fairly, answering my in-depth questions, checking for warranty coverage, etc. I will start bringing my wife's car here too. More
As always, excellent service!!! The staff could not be any friendlier or more helpful and my car always comes back to me like it was the day I bought it. any friendlier or more helpful and my car always comes back to me like it was the day I bought it. More