
Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I rated this way as hastings is accurate in it's commmunication, accurate in charges and I never have to worry about the quality of work AND they take exceptionally good care of my Saturns..... Fu commmunication, accurate in charges and I never have to worry about the quality of work AND they take exceptionally good care of my Saturns..... Further... Finally a dealership that offers rewards for preferred customers!!!!!!!!!!! makes it morer than worth my time to go out of my way to go to Bob Hastings More
I have purchased quite a few vehicles over the years, and by far, my experience with Dmitriy and Bob Hastings GMC has been the absolute best. I have never encountered such a high level of service. My last by far, my experience with Dmitriy and Bob Hastings GMC has been the absolute best. I have never encountered such a high level of service. My last 2 purchases were with Valley Cadillac and Dorschel Infinity. Dmitriy and Bob Hastings blew them both away.the service at Valley and Dorschel is mediocre at best. We had one very minor snag right at the end and it was taken care on immediately and VERY professionally. More
Service was. Good. Everyone was nice.check out went Well. I would recommend to others. The. Dealership did a good job. Bob Hastings dealership was a positive experience. Well. I would recommend to others. The. Dealership did a good job. Bob Hastings dealership was a positive experience. More
Ryan was very helpful from start to finish. He helped us through mulitple test drives and finally with locating the exact vehicle we wanted. This was our first purchase from Hastings and Ryan, but won't be through mulitple test drives and finally with locating the exact vehicle we wanted. This was our first purchase from Hastings and Ryan, but won't be our last. More
We have an older car....love the car(s) and things through age need repair. Hastings has been there for us, at times in short notice, helping us with large and small issues. Location is most conveni through age need repair. Hastings has been there for us, at times in short notice, helping us with large and small issues. Location is most convenient, which is a big plus, yet the service we need and is done is the most important. It is the good work, timely and done correctly that is the big draw. We need to think different car due to age of ours, and shall do another Buick for all and more reasons as mentioned. More
Great customer service, everyone there is always so pleasant. I bought from Hastings for the first time and it has been a great experience, I don't feel like a number. pleasant. I bought from Hastings for the first time and it has been a great experience, I don't feel like a number. More
This dealership has always provided me with excellent service and honesty. The staff is always extremely friendly and I am always able to make appointments on my tight schedule. I really appreciate the f service and honesty. The staff is always extremely friendly and I am always able to make appointments on my tight schedule. I really appreciate the friendly atmosphere, as when one's car needs to be fixed it is not usually a pleasant occasion. Thank you for all of your hard work! More
Needed a headlight fixed and within 10 minutes Tony made sure I had a ride to and from work as I dropped off my truck. He called me afterwards to make sure I was all taken care of. The headlight was fixed p sure I had a ride to and from work as I dropped off my truck. He called me afterwards to make sure I was all taken care of. The headlight was fixed promptly and everyone very helpful. More
Very pleasant. Michelle was friendly and courteous. Although I do understand the value of customer satisfaction surveys I feel as though it's being a bit overdone. This is the 3rd or 4th survey I have Although I do understand the value of customer satisfaction surveys I feel as though it's being a bit overdone. This is the 3rd or 4th survey I have had either from GM or Bob Hastings in less than two months. Thank You More
I was very happy with the deal that Mat had put together for me, so happy that I didn't feel the need to counter-offer. Mat handled the entire transaction in less than an hour and was very proffesional and for me, so happy that I didn't feel the need to counter-offer. Mat handled the entire transaction in less than an hour and was very proffesional and courteous. I have recommended my co-workers to Mat already and will continue to. All around an exceptionally positive experience. I have purchased over 20 new cars and this was the easiest purchase I have made. More