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Vision Buick GMC

Rochester, NY

4.0
832 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 832 reviews

December 02, 2024

I had a wonder experience when I purchased my 2025 Buick Evista. I work with Jeremy and he was the best hands down. He explained every detail . He answered every question I ask . I received the best deal More

by epeterson1618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
December 02, 2024

They were a joy to work with. They actually brought the truck from a different location to a location near me so that I could review it and I did purchase it. More

by pfulk210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy C-L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam
December 02, 2024

The service department was quick to answer my concerns and got GM to cover a problem with my radio with a small deductible they are the best!!!! More

by Frank Sackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

The dealership was great to deal with. Good value and price for what we wanted. More

by JCALISTO1
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Dan F.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy C-L.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

I highly recommend this amazing and highly trustworthy dealership! They go over and above, surpassing all customer service expectations and treat you like extended family. They genuinely care about their More

by KELLY L. Horton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : additional 5-Star employees listed above, in my summary.
Dec 03, 2024 -

KELLY L. Horton responded

Vision Buick GMC Dec 2, 2024 KELLY L. Horton VERIFIED CUSTOMER I highly recommend this amazing and highly trustworthy dealership! They go over and above, surpassing all customer service expectations and treat you like extended family. They genuinely care about their clients, and are committed to ensuring vehicle safety , that all repairs are completed within their standards of excellence. I personally want to say “Thank you” to the following people who have been involved in working on my vehicle; Mike Chimera ; General Manager Kyle Lovejoy ; Service Manager Luis Castro ; Service Advisor Daniel Foster; Regional GM Rep. Nicholas Ceccanti; Service Technician Shelby Dries; Service Advisor/Rental Admin. I appreciate you all ! It’s absolutely a blessing to know that in today’s world of so many unknown things; I can count on the integrity and honesty of the people at this dealership. Sincerely, Kelly L. Horton

November 30, 2024

They were very professional and nice. the only problem was it took a long time for paperwork and questions on the extended warranty really long time More

by Kvanorsd2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Vehicle left untouched for a week without repair and was not offered viable solutions without demanding them. Very disappointing. More

by deanna.burt
Recommend Dealer
No
Employees Worked With
Luis
November 30, 2024

Vision is a great place to buy a car. I just had a little small minor setback but overall I think they’re great. Everybody’s really nice and my car is running good. More

by emmaj807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Everyone was very professional. All staff were friendly. Many choices of vehicles and great help in setting up the new vehicle. More

by DOGHOUSE4914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phill Pitts and Jake Blackburn.
November 29, 2024

Not pushy, calmed my nerves,made me feel comfortable and got me the best deal. Thanks Tyler More

by dmrwestbrook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mc Namara
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