Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I would like to thank you all for the exceptional service at Bob Hastings. The service desk personell are fantastic. Jim is thorough and very informative. Michelle has amazing energy and makes a good expe at Bob Hastings. The service desk personell are fantastic. Jim is thorough and very informative. Michelle has amazing energy and makes a good experience even better. She greets me when I walk in and goes way above and beyond for the customer. These days, that is so rare. I would recommend Bob Hastings service to anyone...even if they bought their car somewhere else. Thanks you guys!!!! More
I was very happy with my service,it was quick and efficient. My shuttle driver home was extremely kind and friendly. The staff at the dealership were all very friendly and accomodating. efficient. My shuttle driver home was extremely kind and friendly. The staff at the dealership were all very friendly and accomodating. More
They are always thorough, and help me to keep our VUE in top shape. I depend on them to identify any issues that need attention so as to keep us safe. top shape. I depend on them to identify any issues that need attention so as to keep us safe. More
I brought my 2006 Ion for it's first NYS inspection in 4 years because I was living in MD until last month. I was treated respectfully, curteously and professionally by everyone I met. Even though I had t years because I was living in MD until last month. I was treated respectfully, curteously and professionally by everyone I met. Even though I had to pay over $900 for work and parts to pass inspection, I fully realize that was beyond your control and necessary and I again commend everyone who helped me. More
The amount of time required to complete the paper work after the service is completed needs to be reduced. My car was brought outside at least 15 minutes before the i was called to pay for service. With t after the service is completed needs to be reduced. My car was brought outside at least 15 minutes before the i was called to pay for service. With today's life style people need to be in and out as fast as possible. More
I keep coming back to Hastings because they are always so courteous and professional. They keep me well informed of my car's service maintenance needs, and I trust what they say. That is very important to me courteous and professional. They keep me well informed of my car's service maintenance needs, and I trust what they say. That is very important to me as a person who has very little knowledge of auto mechanics. More
My serivce visit would of been better if the tire I needed was in stock and I didn't have to come back. I know you can't stock everything but this is the 2nd time I had to re-schedule to come back beca needed was in stock and I didn't have to come back. I know you can't stock everything but this is the 2nd time I had to re-schedule to come back because parts were not in stock. Last time it was brake parts. More
The staff at Bob Hastings has always been pleasant, and willing to assist me in anyway they can. I can't remember ever having to bring the car back because they didn't do the job correctly in the initial willing to assist me in anyway they can. I can't remember ever having to bring the car back because they didn't do the job correctly in the initial visit. They are a great bunch of people, including the Service Receptionist More
The service is always good here, they take the time to get it right in a courteous and professional manner. My new Buick has had a few very minor problems and they are always taken care of. get it right in a courteous and professional manner. My new Buick has had a few very minor problems and they are always taken care of. More