
Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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The purpose for my visit was to receive an oil change for my vehicle. I chose to go to Buick because of my spouse's experience with the high level of service they receive. I wanted to continue to bring my my vehicle. I chose to go to Buick because of my spouse's experience with the high level of service they receive. I wanted to continue to bring my Saab to an authorized GM service center to ensure it receives the best level of service possible. It was pointed out that my inspection was due so that was taken care of as well. Although not a huge opportunity to experience Hasting service, I was pleased with the limited exposure I had. I will be back for the brake work that is coming in the very near future. Steve More
Many thanks to Michelle and Jerry in the Hastings service dept., they helped to make the servicing of my Buick Enclave a pleasant experience.. Michelle was extremely cordial and informative. Jerry as alwa dept., they helped to make the servicing of my Buick Enclave a pleasant experience.. Michelle was extremely cordial and informative. Jerry as always, kept me up to date with the service performed on my vehicle. Hastings service dept. is clean, thorough and professional. More
Jim is always very personable and very knowledgeable. I enjoy working with him. I never feel "pressured" to sign up for service or parts. Issues are presented honestly and professionally. R+ to Jim! enjoy working with him. I never feel "pressured" to sign up for service or parts. Issues are presented honestly and professionally. R+ to Jim! More
The process of getting a car was great. They listened to our needs (listening is an art - especially at car dealers). They made is very easy and we ended up getting 2 cars! I have always driven European car our needs (listening is an art - especially at car dealers). They made is very easy and we ended up getting 2 cars! I have always driven European cars, but now with the Regal GS (influenced by OPEL) I get it all. We also got the Enclave. The price and quality is amazing. We are very happy and kudos to Steve for his salesman ship. He is humble and kind - never pushing (and patient with my 4 kids). RC made the finance option quick and private. We will be back. Thanks for everything! Alex & BJ (and the kids...) More
I have worked with Tim on the purchase of my last 4 new vehicles. He is a pleasure to work with, and makes the whole buying process very enjoyable. My GMC Sierra was complete with all the accessories that vehicles. He is a pleasure to work with, and makes the whole buying process very enjoyable. My GMC Sierra was complete with all the accessories that I added on, and the detail job was fantastic. You have a great Sales Manager in Tim and I will be back to your dealership to buy my next vehicle. I will also recommend your dealership to friends and family. Great job Tim and bob Hastings!!!! More
I had an appoointmnent and was taken on time and the work was done within the normal parameters. The waiting room had comfortable seating and coffee and reading matter were there if wanted. I found everybo was done within the normal parameters. The waiting room had comfortable seating and coffee and reading matter were there if wanted. I found everybody very friendly as I have on previous occasions. I would highly recommend their service if asked. Helene Spector More
Very quick service, accommodating to my needs for when I could pickup the vehicle, didn't feel like I was being oversold more than I needed, and accurate records are kept so as to recommend maintenance serv could pickup the vehicle, didn't feel like I was being oversold more than I needed, and accurate records are kept so as to recommend maintenance services and previous work or purchases for the vehicle. And always very friendly service. More
I vowed to never buy from a dealer again but my experience with Bob Hastings has been such a pleasure all the way around, my mind has been changed. I will be a "lifer" with Hastings for all my aut experience with Bob Hastings has been such a pleasure all the way around, my mind has been changed. I will be a "lifer" with Hastings for all my automobile buying from here on out. Service has been outstanding. Thank you again for all your professionalism. More
Jim was very courteous and helpful when we brought our car in. We were called right around the time we expected to be called when the car was ready, and were notified of additional due maintenance on our car in. We were called right around the time we expected to be called when the car was ready, and were notified of additional due maintenance on our car. More
It was a no brainer to follow George L. to Bob Hastings from Saturn West Ridge Road. Jim P. has been a pleasure to work with since we have been coming to BH. from Saturn West Ridge Road. Jim P. has been a pleasure to work with since we have been coming to BH. More