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Vision Buick GMC

Rochester, NY

4.0
854 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 854 reviews

October 01, 2012

I've owned my Buick from Hastings just a year now and every time I am in for service I am treated wonderfully. I would recommend them to anyone that asks. More

by KAZAK23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lazor
October 01, 2012

Michelle does a great job of welcoming customers, many by name; and the rest of the Team is very knowledgeable concerning the repair needs of the vehicles that service. They try to provide options for servi More

by jdstock1040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jerry Harden, Michelle Arango
October 01, 2012

Jim is always very nice to deal with and explains what has to be done. They never do any work without consulting with me first. The waiting room is pleasant and there is a courtesy shuttle that has take More

by Cspreter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
September 29, 2012

I imported my car into Canada and Tim was great to deal with over the phone and email. He answered all of my questions or concerns promptly. I didnt have the pleasure of meeting him, but dealt with Marc wh More

by kristina.andradawizzard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim P.
September 28, 2012

I had a major water leak in my car. The windshield had already been replaced, but the problem persisted. I talked to Jim Pilosi before scheduling service. He said they would track down the leak and let me More

by debbh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
September 27, 2012

They were very helpful in trying to help me get my truck to pass inspection. When I couldn't afford all the work that needed to be done, they were still understanding and attentive. I came to pick up my tru More

by cindydefelice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellsworth
September 26, 2012

Whether scheduled or spontaneous visit, they always get my car in quickly. Everybody is always friendly, polite and very clear in explaining problems or answering my questions. More

by Carolynak70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
And Patty (cashier), Jim Pilosi, Jerry Harden, Michelle Arango
September 24, 2012

I have been dealing with the guys from Bob Hastings for many years. I have bought two trucks from them in that time. I never get the run around and I never feel pressured into buying something I do not nee More

by CWRIGHT5034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
September 21, 2012

I was originally scheduled for a routine oil change, but on the way to Hastings a bell went off, something about the steering lite up followed by the engine symbol. I worked with Jim thoughtout the day and More

by pat.vanstrydonck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
September 19, 2012

I have chosen to rate the service dept. exceptionally high because it is extremely reliable and remembers things from one visit to the next. That is not just due to having a computer on hand. Once "th More

by willgjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, George Lazor, Michelle Arango
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