Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Many yrs of friendly, good service. Also purchased new, would likely be a Buick dealer once more. Satisfied with two Lucernes, 2006 and 2007. Thanks. would likely be a Buick dealer once more. Satisfied with two Lucernes, 2006 and 2007. Thanks. More
Nice job and great wash job on dirty car. Found another problem and fixed it. Still have issue with gas cap warning light that I sanded filler, but no difference to light. problem and fixed it. Still have issue with gas cap warning light that I sanded filler, but no difference to light. More
I was able to get an appointment when I needed it. The staff was fast and efficient in performing the NY State inspection. I liked that I had enough points to cover the cost of the inspection. staff was fast and efficient in performing the NY State inspection. I liked that I had enough points to cover the cost of the inspection. More
The service writers are the most knowledgeable and friendly in the business. I have always had a good experience dealing with Hastings. They always find the tIme for their costomers. I have, throug friendly in the business. I have always had a good experience dealing with Hastings. They always find the tIme for their costomers. I have, through the years, dealt with a variety of dealers and Hastings has the cream of the crop. They always bend over backwards for you with a smile and a friendly greeting. Thank you!!! More
I rated this way as hastings is accurate in it's commmunication, accurate in charges and I never have to worry about the quality of work AND they take exceptionally good care of my Saturns..... Fu commmunication, accurate in charges and I never have to worry about the quality of work AND they take exceptionally good care of my Saturns..... Further... Finally a dealership that offers rewards for preferred customers!!!!!!!!!!! makes it morer than worth my time to go out of my way to go to Bob Hastings More
I have purchased quite a few vehicles over the years, and by far, my experience with Dmitriy and Bob Hastings GMC has been the absolute best. I have never encountered such a high level of service. My last by far, my experience with Dmitriy and Bob Hastings GMC has been the absolute best. I have never encountered such a high level of service. My last 2 purchases were with Valley Cadillac and Dorschel Infinity. Dmitriy and Bob Hastings blew them both away.the service at Valley and Dorschel is mediocre at best. We had one very minor snag right at the end and it was taken care on immediately and VERY professionally. More
Service was. Good. Everyone was nice.check out went Well. I would recommend to others. The. Dealership did a good job. Bob Hastings dealership was a positive experience. Well. I would recommend to others. The. Dealership did a good job. Bob Hastings dealership was a positive experience. More
Ryan was very helpful from start to finish. He helped us through mulitple test drives and finally with locating the exact vehicle we wanted. This was our first purchase from Hastings and Ryan, but won't be through mulitple test drives and finally with locating the exact vehicle we wanted. This was our first purchase from Hastings and Ryan, but won't be our last. More
We have an older car....love the car(s) and things through age need repair. Hastings has been there for us, at times in short notice, helping us with large and small issues. Location is most conveni through age need repair. Hastings has been there for us, at times in short notice, helping us with large and small issues. Location is most convenient, which is a big plus, yet the service we need and is done is the most important. It is the good work, timely and done correctly that is the big draw. We need to think different car due to age of ours, and shall do another Buick for all and more reasons as mentioned. More