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Vision Buick GMC

Rochester, NY

4.0
854 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 854 reviews

October 16, 2012

Actually, Bob Hastings contacted me to remind me that my NYS inspection was quickly expiring. The reminder was much-appreciated. I had the NYS inspection completed, along with routine maintenance, battery s More

by wmclane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi,
October 15, 2012

Jim was able to fit me into his schedule and resolve my issues. 2004 Cadillac Deville had a loose Hub and by noon my car was fixed and ready to go. thanks Jim More

by Agoodermote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
October 12, 2012

Without a question, the most reliable, friendly, hardworking, and honest dealership and people that I've ever had the pleasure to work with. My concerns have always been addressed. Work needed to More

by cranep1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A., Jim Pilosi, Jerry Harden, George Lazor, Michelle Arango
October 11, 2012

Great experience as usual ....they schedule at my convenience, even on short notice, and get me in and out on a very timely basis .i always recommend Hastings to others. Dave Resch More

by dprprtg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
October 09, 2012

altho a little confusion the night i dropped my car off, all squared away nicely and i feel the service dpartment was attentive and responsive to my car concerns in a very nice way.Thank you. More

by jarany
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
October 09, 2012

I have been going to this dealer for several years and have bought two cars there. The service department is well run and I get work done on my non-Buick vehicle. The appointment was booked at my conveni More

by bbon727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
October 08, 2012

Keep up the good work. It is always a pleasure to visit the dealership for service and information on new vehicles. I get prompt service and feel welcome when I arrive. Thank you. More

by burlybull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden, George Lazor, Michelle Arango
October 05, 2012

I have had my GMC Acadia for almost 5years now and every time I have used the service department at Hastings. I am always greeted with a smile and everyone listens to my concerns with the car. There is alwa More

by carrie.gribben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jerry Harden, Michelle Arango
October 02, 2012

I always bring my Saturn for oil changes and to keep up with auto maintenance needs. I feel I can trust this service department to tell me what really needs to be done, without worrying that they are just More

by rjagnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
October 01, 2012

Worked with Jeff, but it wasn't a great experience. Jeff was just to pushy. Ended up buying my new vehicle at a local competitor. Management was nice to deal with. More

by Ilovebuicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Dennis
Oct 15, 2012 -

Vision Buick GMC responded

We are very sorry to hear of your dissatisfaction with Jeff. Jeff usually gets very high scores from his customers, but each of our Sales Consultants has a different style of selling, and obviously Jeff's style is not what works for you. We understand that you purchased a new vehicle from another Dealership, but please let us know if there is anything else we can do for you in the future. Thank you very much for your honest feedback!

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