
Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Actually, Bob Hastings contacted me to remind me that my NYS inspection was quickly expiring. The reminder was much-appreciated. I had the NYS inspection completed, along with routine maintenance, battery s NYS inspection was quickly expiring. The reminder was much-appreciated. I had the NYS inspection completed, along with routine maintenance, battery service, oil change, etc., and with my Hastings credits and Zurich insurance, the total bill came to only $16.00. As always, the staff at Hastings is professional and very helpful. The work was completed promptly---about an hour---and to my complete satisfaction. I also had a chance to look at the new Buick Verano, which will probably be my next car. More
Jim was able to fit me into his schedule and resolve my issues. 2004 Cadillac Deville had a loose Hub and by noon my car was fixed and ready to go. thanks Jim issues. 2004 Cadillac Deville had a loose Hub and by noon my car was fixed and ready to go. thanks Jim More
Without a question, the most reliable, friendly, hardworking, and honest dealership and people that I've ever had the pleasure to work with. My concerns have always been addressed. Work needed to hardworking, and honest dealership and people that I've ever had the pleasure to work with. My concerns have always been addressed. Work needed to be done has always been done quickly, correctly, and with a great effort to support any other needs I've had (transportation, phone calls, etc). The first dealership I've ever been to (and I've dealt with several around the area) where almost everyone I deal with knows me immediately by name, and you almost feel like part of a small family. More
Great experience as usual ....they schedule at my convenience, even on short notice, and get me in and out on a very timely basis .i always recommend Hastings to others. Dave Resch convenience, even on short notice, and get me in and out on a very timely basis .i always recommend Hastings to others. Dave Resch More
altho a little confusion the night i dropped my car off, all squared away nicely and i feel the service dpartment was attentive and responsive to my car concerns in a very nice way.Thank you. all squared away nicely and i feel the service dpartment was attentive and responsive to my car concerns in a very nice way.Thank you. More
I have been going to this dealer for several years and have bought two cars there. The service department is well run and I get work done on my non-Buick vehicle. The appointment was booked at my conveni have bought two cars there. The service department is well run and I get work done on my non-Buick vehicle. The appointment was booked at my convenience and when I arrived I was promply attended. Jerry explained the cost of the additional work required for my vehicle to pass inspection and did not proceed until told to do so. The vehicle was returned in clean condition. The waiting room is clean and comfortable with a TV and complimentary coffee. A shuttle service is available for those occaisions in the passt when I had to leave my vehicle for service. More
Keep up the good work. It is always a pleasure to visit the dealership for service and information on new vehicles. I get prompt service and feel welcome when I arrive. Thank you. the dealership for service and information on new vehicles. I get prompt service and feel welcome when I arrive. Thank you. More
I have had my GMC Acadia for almost 5years now and every time I have used the service department at Hastings. I am always greeted with a smile and everyone listens to my concerns with the car. There is alwa time I have used the service department at Hastings. I am always greeted with a smile and everyone listens to my concerns with the car. There is always a phone call to let me know what is wrong and how much it will cost. They do their best to give me a fair price. My car is ready when they say and I drive away satisfied with the results. More
I always bring my Saturn for oil changes and to keep up with auto maintenance needs. I feel I can trust this service department to tell me what really needs to be done, without worrying that they are just with auto maintenance needs. I feel I can trust this service department to tell me what really needs to be done, without worrying that they are just creating a big bill for me. Also, they always keep me apprised of what is going on back in the service area. More
Worked with Jeff, but it wasn't a great experience. Jeff was just to pushy. Ended up buying my new vehicle at a local competitor. Management was nice to deal with. was just to pushy. Ended up buying my new vehicle at a local competitor. Management was nice to deal with. More