
Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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this was my first expeience with Hastings Buick. Steve Page was extremely helpful, was avaialable and not pushy at all. He was very solicitous to get me the best trade in value for my car.I found this to Page was extremely helpful, was avaialable and not pushy at all. He was very solicitous to get me the best trade in value for my car.I found this to be a very good experience over-all and would return as well as recommend the dealership to others. Thank you! More
Jim was very much on his game with getting the car repaired and done in a timely manner. He gave me a time when the car would be ready and it was done and I was on the road. Very nice service depart repaired and done in a timely manner. He gave me a time when the car would be ready and it was done and I was on the road. Very nice service department. All the people there seem to be very helpful. I like the dedicated person who deals with me every time. Thanks Hastings! More
When I called to make appointment I asked about shuttle service to return home. Person recommended 9AM. I arrived at about 8:55 AM and just as we finished up, the shuttle service driver Bernie arrived an service to return home. Person recommended 9AM. I arrived at about 8:55 AM and just as we finished up, the shuttle service driver Bernie arrived and took me right home. Service was done shortly after noon, received call and told that shuttle service would be arriving at my house in 15 minutes...it did and it was a great experience. I enjoyed meeting Bernie and chatting with him. I bought my car at Hastings and have been using your service department for all maintenance. More
I was there for an inspection. They passed my car and wrote down what I needed. They didnt charge me anything, as I am a preferred customer. They were very kind and I was only there for about 30 minute wrote down what I needed. They didnt charge me anything, as I am a preferred customer. They were very kind and I was only there for about 30 minutes.' I WILL be back for my inspection again next year! More
I was looking for a Buick dealership closer to home. I leased the cat last December. this was my first visit for service. I had tried to buy floor mats unsuccessfully when I bought the car...This e I leased the cat last December. this was my first visit for service. I had tried to buy floor mats unsuccessfully when I bought the car...This experience was a delightful surprise. The staff were very pleasant and helpful More
The employees are always courteous and straightforward when explaining what is needed. They stick to the time guidelines they give you as far as when your car will be ready. I've never had a complaint wit when explaining what is needed. They stick to the time guidelines they give you as far as when your car will be ready. I've never had a complaint with the work they have done. More
I have been dealing with the Hastings Dealership for over 20 years and have had the best cusotmer service experience in every department you can imagine. They are always friendly, informative and polite. If 20 years and have had the best cusotmer service experience in every department you can imagine. They are always friendly, informative and polite. If you want a true Full Service Dealership...look no further. I just purchased a used Terrain and they took care of everything, returning my old plates, informing my insurance company, getting the bank loan and Steve spent an hour telling me about all the gadgets on the car! More
I always have my service work done at Bob Hastings because I have complete trust in the people to do only what is necessary to keep my cars running properly and to charge a fair price for what they do because I have complete trust in the people to do only what is necessary to keep my cars running properly and to charge a fair price for what they do. Michelle Arango, Jim Pilosi and Jerry Harden are always extremely helpful to me. More
I'm a long time customer and have never had a bad experience with the service department.......from Michelle, Jerry, Jim through to the techs, they are great. regards, Denis Gurnett experience with the service department.......from Michelle, Jerry, Jim through to the techs, they are great. regards, Denis Gurnett More
I have been a customer of the service department for more than 15 years. The service is always fast, friendly, courteous, and timely. They know my needs and seek to provide me with the service package I need than 15 years. The service is always fast, friendly, courteous, and timely. They know my needs and seek to provide me with the service package I need. More