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Vision Buick GMC

Rochester, NY

4.0
799 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 799 reviews

November 09, 2024

The website does not accurately take appointments. Had to reschedule and come back another day. Difficult to get anyone one the phone to make an appointment. Have not been able to get the LoJack pr More

by jmcauliffe135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Vision was friendly, quick and courteous. They made the car buying process Easy and fun! I would definitely recommend to friends and family. More

by mellyturhan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy C-L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
November 08, 2024

They need more staff to get things done and better communication when someone calls and sets up appointment and then when you go in the service department half the people have no idea why you're there More

by NYVIRGO14615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan retired.
November 08, 2024

Great customer service! I will always bring my cars to Vision Buick GMC. Thank you! More

by Rauni
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dries
November 04, 2024

I had oil changed and they forgot to put the oil cap on and my engine bay had every where and I had to go back twice in order to get it cleaned up. The front desk team and.fixed me up though. Even had my More

by rockwellrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure but it is none of these
November 03, 2024

We recently purchased a 2024 Yukon Denali XL from Vision Buick GMC, and I can't say enough good things about our experience, thanks to Joshua Garnish. From the moment we arrived, Joshua was incredibly knowl More

by juliamawdesley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Garnish
November 03, 2024

Very good service at a fair price! Friendly personnel who communicated in a timely manner. More

by mmsmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Mechanic and service rep did a terrific job with time and attention to my car More

by yipolz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Respect, I was updated on what was going on with my car. Very nice people. More

by pnitro07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 28, 2024

Service is quick and the staff is friendly. Everyone is nice on service side. However, the waiting room and lounge area needs a big upgrade to be competitive. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not listed.
Oct 30, 2024 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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